Marina Operations Manager

Lake Roosevelt Adventures; Florida; On-site; USD 45,000 - 55,000; Full time

Job summary

Guest Services in North Miami Beach, FL is seeking an Operations Manager to support the General Manager in daily operations and administrative management. You will directly supervise non-exempt and professional staff, handle payroll, front desk operations, and ensure top-quality guest experiences.

You may serve as Manager on Duty and help drive profitability while maintaining safety and service standards. The role requires strong leadership, organizational skills, and the ability to manage

Qualifications

• Bachelor’s degree preferred (or equivalent) in a related field.
• Experience supervising staff and coordinating daily operations.
• CPR/First Aid certification or ability to obtain.
• Proficiency with MS Office (Word/Excel/Outlook) and PeopleSoft payroll system.

Responsibilities

• Assist in overall management of the unit’s operations.
• Plan and manage daily operations and MOD procedures.
• Supervise and schedule staff; train new employees; delegate tasks.
• Recruit and interview candidates; complete onboarding and payroll procedures.
• Oversee front desk operations and ensure service excellence.
• Respond to customer inquiries and resolve complaints.
• Maintain facility safety and report issues to GM.
• Verify invoices, manage petty cash, and review daily sales reports.
• Support budgeting and P&L tracking with the GM.

Skills

Staff supervision

Payroll processing

Customer service

Scheduling

Problem solving

Communication

Education

Bachelor’s Degree preferred

First aid and CPR certification

Tools

MS Word

Excel

Outlook

PeopleSoft

Job description

Guest Services in North Miami Beach, FL is seeking an Operations Manager to support the General Manager in daily operations and administrative management. You will directly supervise non-exempt and professional staff, handle payroll, front desk operations, and ensure top-quality guest experiences.

You may serve as Manager on Duty and help drive profitability while maintaining safety and service standards. The role requires strong leadership, organizational skills, and the ability to manage