Marina Recreation General Manager — Operations & P&L Leader

Guest Services, Inc.; Orange City (FL); On-site; USD 61,000 - 83,000; Full time

Job summary

Guest Services, Inc. in Florida is seeking a Recreation General Manager to lead a marina unit, motivate a team, and ensure staff deliver exceptional guest service while meeting financial goals.

Responsibilities include planning daily operations, forecasting sales and labor, supervising staff, managing P&L, maintaining facility safety, coordinating maintenance, events, equipment rentals, and vendor relations to uphold the company’s image.

Qualifications

• Bachelor's degree preferred.
• 3-5 years of management experience.
• Boating and/or marine experience.
• Ability to swim.
• CPR/First Aid Certification.
• MS Word, Excel, and Outlook proficiency.
• Strong interpersonal and communication skills.

Responsibilities

• Plan and develop daily operations.
• Forecast and analyze sales, labor, and profit; and ensure compliance with established budget.
• Schedule, supervise, and participate in unit operational duties.
• Recruit, supervise, train, schedule, discipline, review, and direct the unit’s management and staff.
• Maintain accounting records, daily reporting, and cash control.
• Manage P&L statements.
• Respond to customer inquiries and resolve complaints.
• Maintain safe facility environment and upkeep of equipment, housekeeping, and employee hygiene.
• Notify District Manager of safety or quality issues.
• Represent the company professionally with clients, guests, associates, and vendors.
• Maintain facilities including docks and grounds-by, and manage preventive maintenance programs and vessel scheduling.

Skills

Team leadership

Customer service

Budgeting

Interpersonal skills

Problem solving

Planning

Education

Bachelor’s degree preferred

Tools

MS Word

Excel

Outlook

Job description

Guest Services, Inc. in Florida is seeking a Recreation General Manager to lead a marina unit, motivate a team, and ensure staff deliver exceptional guest service while meeting financial goals.

Responsibilities include planning daily operations, forecasting sales and labor, supervising staff, managing P&L, maintaining facility safety, coordinating maintenance, events, equipment rentals, and vendor relations to uphold the company’s image.