Marina Front Desk Agent - Elevate Guest Experience

Longboat Key Club; Longboat Key (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Beautiful resort setting in Longboat K

Training and professional development

Employee discounts at resort amenities

Supportive team environment

Job summary

The Resort at Longboat Key Club in Longboat Key, FL is seeking a Marina Front Desk Agent. You will be the first contact for marina guests, handling check-in/out, reservations, and guest inquiries in a busy resort setting.

Responsibilities include greeting guests, managing dock reservations, handling payments, and coordinating with operations to ensure a flawless guest experience. The role requires excellent communication and a friendly, professional demeanor.

Qualifications

• Customer service experience in hospitality or marina operations.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet marina guests and assist with check-in/check-out.
• Manage dock reservations and occupancy records.
• Answer calls and provide marina information.
• Coordinate with operations to meet guest needs.
• Process payments and cash handling.
• Monitor maintenance or safety issues.
• Support other front desk duties for smooth operations.

Skills

Customer service

Hospitality

Marina operations

Communication

Multitasking

Reservation systems

Computer proficiency

Professional demeanor

Flexibility

Tools

Reservation software

Job description

The Resort at Longboat Key Club in Longboat Key, FL is seeking a Marina Front Desk Agent. You will be the first contact for marina guests, handling check-in/out, reservations, and guest inquiries in a busy resort setting.

Responsibilities include greeting guests, managing dock reservations, handling payments, and coordinating with operations to ensure a flawless guest experience. The role requires excellent communication and a friendly, professional demeanor.