Marina Front Desk Supervisor — Elevate Guest Experience

Pier Sixty-Six; Fort Lauderdale (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Group medical, dental, vision, life, and disability benefits

401(k) plan with company match

Complimentary team member meals

Paid time off/sick time

Participation in a pre-tax flexible benefit plan

Complimentary room nights at properties

Job summary

A renowned resort in Fort Lauderdale is seeking a Marina Front Desk Supervisor responsible for overseeing daily front desk operations. You will greet guests, manage slip reservations, process payments, and ensure a high level of customer service. Ideal candidates should have over 2 years of hospitality or marina experience, possess strong leadership and communication skills, and be available for weekends and holidays. The position comes with benefits including medical coverage, a 401(k) plan, and complimentary meals.

Qualifications

• 2+ years of hospitality, marina, or customer service experience preferred.
• Previous supervisory experience preferred.
• Experience with billing systems and handling financial transactions.

Responsibilities

• Oversee daily front desk operations ensuring seamless guest experience.
• Manage slip and dock reservations including check-ins and check-outs.
• Process payments, maintain accurate billing records, and handle customer concerns.

Skills

Customer service skills

Strong communication skills

Leadership skills

Job description

A renowned resort in Fort Lauderdale is seeking a Marina Front Desk Supervisor responsible for overseeing daily front desk operations. You will greet guests, manage slip reservations, process payments, and ensure a high level of customer service. Ideal candidates should have over 2 years of hospitality or marina experience, possess strong leadership and communication skills, and be available for weekends and holidays. The position comes with benefits including medical coverage, a 401(k) plan, and complimentary meals.