Maple & Ash Boston - Lounge Server

Maple & Ash Boston LLC; Boston (MA); On-site; USD 8,300 - 12,000; Full time

Job summary

Maple & Ash Boston LLC in Boston, MA is seeking hospitality staff to deliver exceptional service in a high-volume, upscale setting. You will maintain menu knowledge and describe food and beverages to guests while upholding Maple Hospitality Group’s uniform and hygiene standards.

The role emphasizes guest satisfaction, adaptability in high-pressure environments, and a genuine passion for the craft of service as you contribute to iconic dining experiences.

Qualifications

• Minimum 1 year serving experience in an upscale, high-volume restaurant.
• A professional, friendly personality with excellent interpersonal communication skills.
• Excellent time management skills with a proven ability to multitask.
• Extensive food and beverage knowledge, wine and spirits knowledge is a plus.
• Possesses and exhibits the drive to provide exceptional service.
• Exudes confidence and takes pride in their personal style and appearance.
• A genuine passion for the craft of service.

Responsibilities

• Exhibit an excellent service attitude and be willing to go out of your way to accommodate guests.
• Ability to thrive in high pressure environments.
• Maintain extensive knowledge of the menu and be able to properly describe food and beverage items to guests.
• Maintain a flawless presence pertaining to Maple Hospitality Group uniform and hygiene standards.
• Communicate and report on guests experiences both negative and positive.
• Read guests and deliver custom experiences based on your personality.
• Be a true team player -- communicate with and support the team at all times.

Job description

Job Details

Job Location: Maple & Ash Boston LLC - Boston, MA 02210

Salary Range: $6.75 - $6.75 Hourly

Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.

We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, Santa Barbara, Miami, and Boston, you'll find endless opportunities for growth, travel, and continuing education.

Our culture is built on four core principles:

• Generosity: Always give more, exceed expectations.
• Excellence: Deliver exceptional work with unmatched expertise.
• Fun: Love what you do, laugh often, and enjoy the journey.
• Fail Fast: Learn from mistakes, adapt, and keep improving.

What You Will Do

• Exhibit an excellent service attitude and be willing to go out of your way to accommodate guests
• Ability to thrive in high pressure environments
• Maintain extensive knowledge of the menu and be able to properly describe food and beverage items to guests
• Maintain a flawless presence pertaining to Maple Hospitality Group uniform and hygiene standards
• Communicate and report on guests experiences both negative and positive
• Read guests and deliver custom experiences based on your personality
• Be a true team player -- communicate with and support the team at all times

Qualifications

• Minimum 1 year serving experience in an upscale, high volume restaurant
• A professional, friendly personality with excellent interpersonal communication skills
• Excellent time management skills with a proven ability to multitask
• Extensive food and beverage knowledge, wine and spirits knowledge is a plus
• Possesses and exhibits the drive to provide exceptional service
• Exudes confidence and takes pride in their personal style and appearance
• A genuine passion for the craft of service