Manufacturing Ops & Customer Service Coordinator

Connect-Force; Livonia (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Holidays

Paid Time Off

Career Growth

Team Environment

Job summary

CONFIDENTIAL is seeking an Administrative Assistant / Customer & Operations Coordinator to support manufacturing operations, customer service, and purchasing activities.

The role combines administrative duties with customer interaction and cross-department coordination, helping keep projects moving from order to delivery in a fast-paced environment.

Location: Farmington Hills, MI; Schedule: Full-Time, Monday–Friday; Compensation: $60,000–$75,000 based on experience.

Qualifications

• 3+ years of administrative experience in manufacturing, industrial, or engineering environments.
• Outstanding customer service and communication skills.
• Experience processing purchase orders.
• Strong organizational and multitasking abilities.

Responsibilities

• Serve as the first point of contact for customers, vendors, and visitors.
• Build strong customer relationships through professional communication.
• Answer questions regarding orders, schedules, deliveries, and service requests.
• Process purchase orders and assist with order tracking.
• Coordinate with vendors regarding materials, pricing, and delivery schedules.
• Assist the Purchasing department with sourcing and supplier communication.
• Support production scheduling and project coordination.
• Work closely with Engineering, Service, Sales, and Manufacturing teams.

Skills

Customer service

Organizational skills

Communication

Multitasking

Tools

SAP ERP

Epicor ERP

Plex ERP

Oracle ERP

Job description

CONFIDENTIAL is seeking an Administrative Assistant / Customer & Operations Coordinator to support manufacturing operations, customer service, and purchasing activities.

The role combines administrative duties with customer interaction and cross-department coordination, helping keep projects moving from order to delivery in a fast-paced environment.

Location: Farmington Hills, MI; Schedule: Full-Time, Monday–Friday; Compensation: $60,000–$75,000 based on experience.