Manufacturing Administrative Assistant ( Urgent Hire)

Connect-Force; Wixom (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Holidays

Paid Time Off

Stable, Long-Term Career Opportunity

Professional Development

Collaborative Team Environment

Career Growth

Job summary

Connect-Force in Farmington Hills, MI is seeking an Administrative Assistant / Customer & Operations Coordinator to support manufacturing operations, customer service, and purchasing. This is an active, cross-functional role that keeps projects moving from quote to delivery.

You’ll work with engineering, production, and logistics, handling orders, shipments, documentation, and vendor communications while delivering exceptional service in a fast-paced environment.

Qualifications

• 3+ years of administrative experience in manufacturing, industrial, or engineering environments.
• Outstanding customer service and communication skills
• Experience processing purchase orders
• Strong organizational and multitasking abilities
• Comfortable speaking with customers, suppliers, and internal teams
• Experience supporting purchasing, operations, or production departments
• Excellent Microsoft Office skills
• Strong attention to detail
• Ability to work independently with minimal supervision
• Professional attitude with a positive, team-first mindset

Responsibilities

• Serve as the first point of contact for customers, vendors, and visitors
• Build strong customer relationships through professional communication
• Answer questions regarding orders, schedules, deliveries, and service requests
• Process purchase orders and assist with order tracking
• Coordinate with vendors regarding materials, pricing, and delivery schedules
• Assist the Purchasing department with sourcing and supplier communication
• Support production scheduling and project coordination
• Work closely with Engineering, Service, Sales, and Manufacturing teams
• Prepare quotes, documentation, reports, and customer correspondence
• Maintain customer records and internal databases
• Coordinate meetings, travel arrangements, and office logistics
• Assist with shipping, receiving, and inventory documentation when needed
• Help prioritize multiple projects while maintaining exceptional customer service
• Jump in wherever needed to help keep operations moving efficiently

Skills

Administrative experience

Customer service

Purchase orders

Organization

Communication

Purchasing support

Office software

Attention to detail

Independent work

Tools

ERP systems (SAP, Epicor, Plex, Oracle)

Microsoft Office

Job description

CONFIDENTIAL

Administrative Assistant / Customer & Operations Coordinator

Manufacturing Operations | Customer Service | Purchasing Support

Location: Farmington Hills, MI

Schedule: Full-Time | Monday-Friday

Compensation: $60,000-$75,000 (Based on Experience)

Be the Person That Keeps Everything Running

Our client, an established and growing manufacturer of highly engineered industrial equipment, is searching for an organized, customer-focused professional who enjoys wearing multiple hats.

This is much more than a traditional administrative position.

You’ll become a key member of the operations team, supporting customers, purchasing, production, engineering, and leadership while helping ensure projects move efficiently from start to finish.

If you thrive in a fast-paced manufacturing environment, enjoy solving problems, and like interacting with both customers and internal teams, we’d love to hear from you.

What You’ll Do

No two days will look exactly the same. Responsibilities include:

• Serve as the first point of contact for customers, vendors, and visitors
• Build strong customer relationships through professional communication
• Answer questions regarding orders, schedules, deliveries, and service requests
• Process purchase orders and assist with order tracking
• Coordinate with vendors regarding materials, pricing, and delivery schedules
• Assist the Purchasing department with sourcing and supplier communication
• Support production scheduling and project coordination
• Work closely with Engineering, Service, Sales, and Manufacturing teams
• Prepare quotes, documentation, reports, and customer correspondence
• Maintain customer records and internal databases
• Coordinate meetings, travel arrangements, and office logistics
• Assist with shipping, receiving, and inventory documentation when needed
• Help prioritize multiple projects while maintaining exceptional customer service
• Jump in wherever needed to help keep operations moving efficiently

What We’re Looking For

We’re looking for someone who is comfortable in a manufacturing environment and isn’t afraid to "talk shop."

The ideal candidate enjoys learning technical products and communicating confidently with customers, engineers, purchasing professionals, and production personnel.

You should have:

• 3+ years of administrative experience in manufacturing, industrial, or engineering environments
• Outstanding customer service and communication skills
• Experience processing purchase orders
• Strong organizational and multitasking abilities
• Comfortable speaking with customers, suppliers, and internal teams
• Experience supporting purchasing, operations, or production departments
• Excellent Microsoft Office skills
• Strong attention to detail
• Ability to work independently with minimal supervision
• Professional attitude with a positive, team-first mindset

Preferred Qualifications

Experience with any of the following is highly desirable:

• ERP systems (SAP, Epicor, Plex, Oracle, or similar)
• Manufacturing operations
• Purchasing or procurement
• Production scheduling
• Industrial equipment or machine tool manufacturing
• Inventory control
• Vendor management
• Customer order management
• Technical documentation
• Shipping and logistics coordination

What Makes This Opportunity Different

This is a highly visible position where you’ll work directly with nearly every department in the organization.

You’ll become the "go-to" person who helps keep projects, customers, and operations moving smoothly.

If you enjoy variety, problem-solving, and being an important part of a growing manufacturing operation, you’ll find this role incredibly rewarding.

Benefits

• Competitive Salary
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Holidays
• Paid Time Off
• Stable, Long-Term Career Opportunity
• Professional Development
• Collaborative Team Environment
• Opportunity for Career Growth

Ideal Background

Successful candidates often come from positions such as:

• Administrative Assistant (Manufacturing)
• Customer Service Representative
• Purchasing Assistant
• Buyer Support Specialist
• Operations Coordinator
• Office Administrator
• Production Coordinator
• Sales Support Specialist
• Project Coordinator
• Executive Administrative Assistant (Manufacturing)

Confidential Search

This confidential opportunity is with an established and respected manufacturer serving customers across North America and internationally.

Qualified candidates will receive additional company information during the interview process.