Manufacturing Leader - Safety, Quality & Growth

BAT; West Highlands (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Health benefits

Health Savings Account

Tuition reimbursement

Paid Leave

Job summary

Reynolds American in Winston-Salem, NC is seeking a Manufacturing Manager to lead front-line operations. You'll coach a team of production associates, manage staffing, monitor equipment performance, and drive safety, quality, service, cost, and people results on a fast-paced, high-speed production floor.

This role requires a visible leader who sets clear expectations, uses data to diagnose issues, and guides continuous improvement.

Qualifications

• 3-5 years of experience leading teams in a manufacturing, production, maintenance, or operations environment.
• Puts safety and quality ahead of short-term production pressure.
• Understands equipment performance and can distinguish symptoms from root causes.
• Uses data to make decisions rather than relying solely on intuition.
• Sets clear standards and follows up consistently.
• Coach’s employees while still maintaining accountability.
• Can prioritize multiple issues in a fast-moving manufacturing environment.
• Build strong relationships with Operations, Maintenance, Quality, and support teams.
• Communicates effectively across shifts and functions.
• Takes ownership of results and drives issues through resolution.
• Develops the capability of the team instead of solving every problem personally.
• High School Diploma or GED required.

Responsibilities

• Lead safe daily operations and ensure employees follow established safety standards and procedures.
• Drive shift performance by monitoring production attainment, OEE, downtime, waste, and key operating KPIs.
• Maintain a strong floor presence, regularly engaging with operators and responding quickly to operational issues.
• Ensure product quality by verifying required quality checks, process controls, and corrective actions are completed.
• Coach and develop employees through real-time feedback, recognition, training, and accountability.
• Identify and address equipment losses, partnering with Maintenance, Specialists, Leads, and support teams to resolve issues.
• Ensure staffing and skill coverage are aligned with daily production requirements.
• Drive continuous improvement by identifying recurring losses, determining root causes, and ensuring actions are completed.
• Ensure effective shift handovers with accurate communication of equipment status, production performance, quality concerns, and open actions.
• Own shift results, escalating significant safety, quality, staffing, or equipment issues and ensuring appropriate follow-up.

Skills

Leadership on the floor

Safety awareness

Data-driven decisions

Effective communication

Problem solving

Education

High School Diploma or GED

Job description

Reynolds American in Winston-Salem, NC is seeking a Manufacturing Manager to lead front-line operations. You'll coach a team of production associates, manage staffing, monitor equipment performance, and drive safety, quality, service, cost, and people results on a fast-paced, high-speed production floor.

This role requires a visible leader who sets clear expectations, uses data to diagnose issues, and guides continuous improvement.