Quality Specialist Rework

Reynolds American Inc.; Winston-Salem (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Reynolds American Inc. in Winston-Salem, NC, seeks a Quality Specialist Rework to lead a Quality team and oversee finished-goods inspection, rework, and QA processes. The role ensures products meet quality standards, regulatory requirements, and company expectations while promoting safety and continuous improvement.

Collaboration with Operations and cross-functional partners is essential. The position emphasizes root cause analysis, CAPA support, and accurate documentation across inspection and

Qualifications

• Experience leading a quality team in a manufacturing or similar environment.
• Strong understanding of quality assurance processes and CAPA implementation.
• Proven ability to work with cross-functional teams to drive improvements.

Responsibilities

• Lead, coach, and develop Quality team members while driving safety, quality, and productivity.
• Coordinate finished-goods inspection and rework activities per procedures.
• Monitor quality performance, perform root cause analysis, support CAPA implementation.
• Ensure documentation, traceability, segregation, identification, and disposition.
• Collaborate with Production, Logistics, Maintenance, Warehouse, Planning, and Quality teams to resolve issues.
• Maintain compliance with quality management systems and regulatory standards.

Skills

Leadership

Quality Assurance

Root Cause Analysis

Cross-functional Collaboration

Job description

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Quality Specialist Rework in Winston-Salem, NC

The Supervisor, Quality leads a team of hourly Quality employees across multiple shifts responsible for finished goods inspection, rework activities, and quality assurance processes. This role ensures products meet established quality standards, regulatory requirements, and company expectations while promoting a culture of safety, accountability, and continuous improvement. The position works closely with Operations and cross-functional partners to drive quality performance, operational efficiency, and compliance across manufacturing activities.

Your Key Responsibilities Will Include

• Lead, coach, and develop Quality team members while driving accountability for safety, quality, and productivity objectives.
• Plan and coordinate finished-goods inspection and rework activities, ensuring work is completed accurately, efficiently, and according to established procedures.
• Monitor product quality performance, investigate issues, perform root cause analysis, and support CAPA implementation.
• Ensure accurate documentation, product traceability, segregation, identification, and disposition throughout inspection and rework processes.
• Partner with Production, Logistics, Maintenance, Warehouse, Planning, and Quality teams to resolve quality issues and support business priorities.
• Maintain compliance with quality management systems, regulatory standards, company policies, and manufacturing