Senior Quality & Performance Improvement Lead

The British American Tobacco Group; Winston-Salem (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Reynolds American, part of the British American Tobacco Group, is seeking a Sr Manager Quality - Performance & Improvement in Winston-Salem, NC. The role leads quality strategy execution, drives continuous improvement, and partners with cross-functional teams to ensure regulatory compliance and operational excellence.

The successful candidate will develop team capability, manage CAPA, lead audits readiness, and translate data-driven insights into actionable improvements, aligning with senior

Qualifications

• 7+ years of related work experience in Quality, Manufacturing, Regulatory, Engineering, Supply Chain, or related environments.
• Experience supporting quality management systems, compliance programs, audits, inspections, and risk management activities.
• Strong problem-solving and data-driven decision-making skills.

Responsibilities

• Lead quality strategies, objectives, and continuous improvement initiatives across manufacturing operations, products, and quality programs.
• Develop and coach a high-performing Quality team through training and performance management.
• Ensure compliance with regulatory and quality requirements through effective QMS governance.

Skills

Quality management

Regulatory compliance

Leadership

Data analysis

Education

Bachelor’s degree in quality/Engineering/Operations/Manufacturing/Business

Associate degree with 9+ years experience

Job description

Reynolds American, part of the British American Tobacco Group, is seeking a Sr Manager Quality - Performance & Improvement in Winston-Salem, NC. The role leads quality strategy execution, drives continuous improvement, and partners with cross-functional teams to ensure regulatory compliance and operational excellence.

The successful candidate will develop team capability, manage CAPA, lead audits readiness, and translate data-driven insights into actionable improvements, aligning with senior