Manufacturing Manager

BAT; West Highlands (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Health benefits

Health Savings Account

Tuition reimbursement

Paid Leave

Job summary

Reynolds American in Winston-Salem, NC is seeking a Manufacturing Manager to lead front-line operations. You'll coach a team of production associates, manage staffing, monitor equipment performance, and drive safety, quality, service, cost, and people results on a fast-paced, high-speed production floor.

This role requires a visible leader who sets clear expectations, uses data to diagnose issues, and guides continuous improvement.

Qualifications

• 3-5 years of experience leading teams in a manufacturing, production, maintenance, or operations environment.
• Puts safety and quality ahead of short-term production pressure.
• Understands equipment performance and can distinguish symptoms from root causes.
• Uses data to make decisions rather than relying solely on intuition.
• Sets clear standards and follows up consistently.
• Coach’s employees while still maintaining accountability.
• Can prioritize multiple issues in a fast-moving manufacturing environment.
• Build strong relationships with Operations, Maintenance, Quality, and support teams.
• Communicates effectively across shifts and functions.
• Takes ownership of results and drives issues through resolution.
• Develops the capability of the team instead of solving every problem personally.
• High School Diploma or GED required.

Responsibilities

• Lead safe daily operations and ensure employees follow established safety standards and procedures.
• Drive shift performance by monitoring production attainment, OEE, downtime, waste, and key operating KPIs.
• Maintain a strong floor presence, regularly engaging with operators and responding quickly to operational issues.
• Ensure product quality by verifying required quality checks, process controls, and corrective actions are completed.
• Coach and develop employees through real-time feedback, recognition, training, and accountability.
• Identify and address equipment losses, partnering with Maintenance, Specialists, Leads, and support teams to resolve issues.
• Ensure staffing and skill coverage are aligned with daily production requirements.
• Drive continuous improvement by identifying recurring losses, determining root causes, and ensuring actions are completed.
• Ensure effective shift handovers with accurate communication of equipment status, production performance, quality concerns, and open actions.
• Own shift results, escalating significant safety, quality, staffing, or equipment issues and ensuring appropriate follow-up.

Skills

Leadership on the floor

Safety awareness

Data-driven decisions

Effective communication

Problem solving

Education

High School Diploma or GED

Job description

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Manufacturing Manager in Winston-Salen, NC

The SMD Supervisor is a front-line manufacturing leader responsible for safely delivering daily production results through people, equipment, and process discipline. The supervisor leads a team of production associates, supports staffing and operating plans, monitors equipment performance, and drives results across Safety, Quality, Service, Cost, and People.

This role requires a highly visible leader on the manufacturing floor who establishes clear expectations, develops employees, removes operational barriers, and creates accountability for results. The successful candidate must be comfortable leading in a fast-paced, high-speed manufacturing environment and making timely decisions that balance safety, quality, production, people, and cost.

Your key responsibilities will include:

• Lead safe daily operations and ensure employees follow established safety standards and procedures.
• Drive shift performance by monitoring production attainment, OEE, downtime, waste, and key operating KPIs.
• Maintain a strong floor presence, regularly engaging with operators and responding quickly to operational issues.
• Ensure product quality by verifying required quality checks, process controls, and corrective actions are completed.
• Coach and develop employees through real-time feedback, recognition, training, and accountability.
• Identify and address equipment losses, partnering with Maintenance, Specialists, Leads, and support teams to resolve issues.
• Ensure staffing and skill coverage are aligned with daily production requirements.
• Drive continuous improvement by identifying recurring losses, determining root causes, and ensuring actions are completed.
• Ensure effective shift handovers with accurate communication of equipment status, production performance, quality concerns, and open actions.
• Own shift results, escalating significant safety, quality, staffing, or equipment issues and ensuring appropriate follow-up.

What are we looking for?

• Leads from the floor, not just from a desk.
• 3-5 years of experience leading teams in a manufacturing, production, maintenance, or operations environment.
• Puts safety and quality ahead of short-term production pressure.
• Understands equipment performance and can distinguish symptoms from root causes.
• Uses data to make decisions rather than relying solely on intuition.
• Sets clear standards and follows up consistently.
• Coach’s employees while still maintaining accountability.
• Can prioritize multiple issues in a fast-moving manufacturing environment.
• Build strong relationships with Operations, Maintenance, Quality, and support teams.
• Communicates effectively across shifts and functions.
• Takes ownership of results and drives issues through resolution.
• Develops the capability of the team instead of solving every problem personally.
• High School Diploma or GED required.

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Dependent Scholarship Programs
• Free confidential personal financial counselling service
• On-site health centers and 24/7 fitness centers at certain company locations
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Health-care concierge service
• Volunteer service opportunities
• Extensive training opportunities
• Company vehicle for eligible employees
• Mobile phone allowance for eligible employees
• Paid Leave:
  • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
  • Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
  • Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
  • Paid Parental Leave + temporary reduced work schedule opportunity
  • Funeral Leave
  • Short-Term Disability Leave
  • Long-Term Disability Leave
  • Jury Duty Leave
  • Military Leave
  • Released Time for Children’s Education
  • Community Outreach Leave
  • Other paid leave benefits, as required by state or local law

• Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers.We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion,sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [e-mail]

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