Quality Materials & Innovations Lead - Manufacturing

The British American Tobacco Group; Winston-Salem (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

401(k) plan

Health benefits

Tuition reimbursement

Paid time off

Job summary

Reynolds American, part of the British American Tobacco Group, seeks a Lead Quality Materials & Innovations Manager in Tobacoville, NC to oversee material quality across manufacturing and supplier interfaces. This role drives CAPA, root cause analyses, and cross-functional problem solving to ensure product quality and process excellence.

The position requires a technical degree and 3–5+ years in regulated manufacturing, with strong analytics and Excel skills.

Responsibilities

• Lead quality programs and daily quality operations for assigned product categories, ensuring compliance, product integrity, and continuous improvement.
• Oversee incoming material quality activities, including sampling, inspection, testing, problem solving, disposition, and escalation of supplier-related nonconformances to Supplier Quality.
• Drive investigations, root cause analysis, CAPA implementation, and resolution of quality issues, nonconformances, and customer complaints.
• Serve as the Quality lead for factory trials, product qualifications, process changes, and operational assessments.
• Partner with Manufacturing, Engineering, Regulatory, Product Development, Procurement, and Supplier Quality teams to achieve quality and business objectives.
• Monitor quality performance metrics, identify risks, and implement corrective and preventive actions to ensure operational excellence.
• Lead, coach, and develop Quality team members while fostering a culture of accountability, compliance, and continuous improvement.
• Communicate quality performance, compliance risks, and improvement opportunities to leadership while supporting resource planning and departmental objectives.

Job description

Reynolds American, part of the British American Tobacco Group, seeks a Lead Quality Materials & Innovations Manager in Tobacoville, NC to oversee material quality across manufacturing and supplier interfaces. This role drives CAPA, root cause analyses, and cross-functional problem solving to ensure product quality and process excellence.

The position requires a technical degree and 3–5+ years in regulated manufacturing, with strong analytics and Excel skills.