Manufacturing Knowledge Analyst: Capture Expert Know-How

Multicoin; Los Angeles (CA); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401k

Relocation support

Flexible vacation

Equity

Job summary

Hadrian is building autonomous factories and a best-in-class workforce knowledge program. The Workforce Knowledge Analyst embeds with subject matter experts, captures undocumented know-how, and creates transcripts, videos, and notes that form the foundation of training and certification efforts.

You will document processes, manage SME relationships, observe factory activities, and hand off knowledge to workforce systems to keep capabilities current and well documented.

Qualifications

• Experience conducting structured or semi-structured interviews with subject matter experts.
• Background in journalism, UX research, ethnographic research, technical writing, or documentary production.
• Familiarity with a manufacturing or industrial environment.
• Experience in regulated environments where documentation accuracy has real consequences.
• Background in a technical or engineering domain with interest in knowledge capture and documentation.

Responsibilities

• Knowledge Extraction: Embed with SMEs to observe, interview, and document how manufacturing processes actually work.
• Multi-format Documentation: Produce transcripts, video recordings, and written process notes that capture knowledge comprehensively.
• SME Relationship Management: Build trusted working relationships with SMEs to maintain ongoing access to knowledge.
• Process Observation: Spend time on the factory floor observing work and identify gaps between documented and actual practice.
• Handoff to Workforce Systems: Package captured knowledge for Workforce Systems into training content and certification frameworks.
• Staying Current: Re-engage with SMEs when processes change to reflect current state.

Skills

Knowledge extraction

Active listening

Documentation

Credibility in technical environments

Adaptability

Structured interviewing

Education

Journalism / UX research / ethnographic research / technical writing / documentary production

Job description

Hadrian is building autonomous factories and a best-in-class workforce knowledge program. The Workforce Knowledge Analyst embeds with subject matter experts, captures undocumented know-how, and creates transcripts, videos, and notes that form the foundation of training and certification efforts.

You will document processes, manage SME relationships, observe factory activities, and hand off knowledge to workforce systems to keep capabilities current and well documented.