Workforce Knowledge Analyst

Multicoin; Los Angeles (CA); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401k

Relocation support

Flexible vacation

Equity

Job summary

Hadrian is building autonomous factories and a best-in-class workforce knowledge program. The Workforce Knowledge Analyst embeds with subject matter experts, captures undocumented know-how, and creates transcripts, videos, and notes that form the foundation of training and certification efforts.

You will document processes, manage SME relationships, observe factory activities, and hand off knowledge to workforce systems to keep capabilities current and well documented.

Qualifications

• Experience conducting structured or semi-structured interviews with subject matter experts.
• Background in journalism, UX research, ethnographic research, technical writing, or documentary production.
• Familiarity with a manufacturing or industrial environment.
• Experience in regulated environments where documentation accuracy has real consequences.
• Background in a technical or engineering domain with interest in knowledge capture and documentation.

Responsibilities

• Knowledge Extraction: Embed with SMEs to observe, interview, and document how manufacturing processes actually work.
• Multi-format Documentation: Produce transcripts, video recordings, and written process notes that capture knowledge comprehensively.
• SME Relationship Management: Build trusted working relationships with SMEs to maintain ongoing access to knowledge.
• Process Observation: Spend time on the factory floor observing work and identify gaps between documented and actual practice.
• Handoff to Workforce Systems: Package captured knowledge for Workforce Systems into training content and certification frameworks.
• Staying Current: Re-engage with SMEs when processes change to reflect current state.

Skills

Knowledge extraction

Active listening

Documentation

Credibility in technical environments

Adaptability

Structured interviewing

Education

Journalism / UX research / ethnographic research / technical writing / documentary production

Job description

Hadrian - Manufacturing the Future

Hadrian is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies build rockets, satellites, aircraft, ships, and other mission‑critical systems up to 10x faster and at significantly lower cost.

Following our $1.37B Series D at a $7.87B valuation, Hadrian is rapidly expanding our manufacturing footprint, launching new capabilities across welding, casting, forging, electronics, additive manufacturing, and more, while scaling our Factory-as-a-Service platform to transform how critical products are built.

Backed by leading investors including JPMorgan Chase, Valor Equity Partners, Andreessen Horowitz, Founders Fund, 137 Ventures, Lux Capital, T. Rowe Price, and Morgan Stanley, we’re building the future of American manufacturing—and looking for exceptional people to help make it happen.

If you’re ready to take on the most challenging and rewarding work of your career while helping create American manufacturing jobs for generations to come, you’re exactly who we’re looking for.

The Role

Hadrian is building the most advanced manufacturing platform in the world, and Workforce Development is the team responsible for ensuring our people can keep pace with it. As Hadrian scales, one of the most critical challenges we face is this: the knowledge that makes our manufacturing processes work lives inside a small group of subject matter experts. It is undocumented, informal, and at risk of being lost as the company grows.

The Workforce Knowledge Analyst exists to solve that problem. You will embed with SMEs across Hadrian's manufacturing operations, ask the right questions, and extract the process knowledge that would otherwise never be written down. Your output -- transcripts, video, written process notes -- becomes the foundation that Workforce Development builds training and certification programs from.

This is a role for someone who is naturally curious, earns trust quickly with technical experts, and gets genuine satisfaction from bringing clarity to complex, unfinished knowledge. You do not need to be a manufacturing expert. You need to be the kind of person who knows how to get inside what an expert knows and put it into a form that anyone can use.

What You'll Do

• Knowledge Extraction: Embed with SMEs to observe, interview, and document how manufacturing processes actually work, surfacing the tribal knowledge that would otherwise remain undocumented.
• Multi-format Documentation: Produce transcripts, video recordings, and written process notes that capture process knowledge comprehensively enough to serve as source material for Workforce Development and other teams.
• SME Relationship Management: Build trusted working relationships with SMEs to maintain ongoing access to the knowledge needed to keep capability documentation current and accurate.
• Process Observation: Spend time on the factory floor observing work in practice, identifying gaps between what is documented and how work actually happens.
• Handoff to Workforce Systems: Package and hand off captured knowledge to Workforce Systems in a clear, organized format that can be structured into training content and certification frameworks.
• Staying Current: Re-engage with SMEs when processes change, ensuring captured knowledge reflects the current state of each capability at all times.

What We’re Looking For

• Knowledge extraction: you know how to surface what people know but struggle to articulate. You ask questions that go beyond the obvious, follow threads, and document what you find without filtering it prematurely.
• Active listening and observation: you pay close attention to both what people say and what they do. You catch the details and nuances that others miss, and you know that the most important information is often what no one thinks to mention.
• Clear and thorough documentation: you produce written and recorded outputs that are accurate, comprehensive, and organized well enough for someone else to act on without needing to ask follow-up questions.
• Credibility in technical environments: you earn trust with subject matter experts quickly. You ask intelligent questions, know when something important is being glossed over, and build the kind of relationships that give you ongoing access to knowledge.
• Adaptability: you move between technical domains comfortably. You do not need to be a domain expert in every capability, but you pick up new processes and environments quickly and adjust your approach accordingly.

What Will Set You Apart

• Experience conducting structured or semi-structured interviews with subject matter experts
• Background in journalism, UX research, ethnographic research, technical writing, or documentary production
• Familiarity with a manufacturing or industrial environment
• Experience working in a regulated environment where documentation accuracy has real consequences
• Background in a technical or engineering domain with a genuine interest in knowledge capture and documentation

Benefits for Full-time Employees

• Medical, dental, vision, and life insurance plans for employees 401k
• Relocation support may be provided for certain situations, based on business need.
• Flexible vacation policy
• Equity

ITAR Requirements

To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen or national, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Use of AI in hiring

Hadrian uses AI-assisted tools in our recruiting and hiring processes to help our team work more efficiently. This may include tools that help organize and analyze recruiting data, as well as an AI-powered notetaker that can record and transcribe interviews and help coordinate feedback. These tools support our team and are not used to make hiring decisions. All candidate evaluations and hiring decisions are performed by humans. If an interview will be recorded, you will be notified in advance and may opt out at any time with no impact on your candidacy. Candidate data processed through these tools is subject to the same protections described in our Privacy Policy.

Consideration of Criminal History

Hadrian will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable laws. We do not ask about criminal history on our application, and we do not consider criminal history before making a conditional offer of employment.

Hadrian Is An Equal Opportunity Employer

Hadrian does not unlawfully discriminate on the basis of race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental status, physical disability or any other legally protected status. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.