Manufacturing IT Systems Admin: Network & Infra Support

Insight Global; Shelby (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global is seeking a mid-level System Admin to join a manufacturing client in Shelby, NC. You will monitor system hardware, network, and infrastructure software performance, diagnose issues, and implement improvements to protect availability and security.

The role requires hands-on troubleshooting, strong communication, and the ability to work in a team environment while aligning with company policies and regulatory requirements.

Qualifications

• Strong technical knowledge of network and PC hardware and operating systems.
• Experience with local area network administration.
• Hands-on software and hardware troubleshooting.
• Excellent customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to prioritize tasks in a high-pressure environment.
• Strong communication and documentation skills.

Responsibilities

• Provide responsive Help Desk support to end users.
• Diagnose and resolve desktop, laptop, and network device issues.
• Support, install, and troubleshoot hardware, software, and printing solutions.
• Investigate incidents, determine root causes, and drive resolution to completion.

Skills

Networking basics

PC hardware

OS administration

Help desk

Troubleshooting

Customer service

Analytical thinking

Team collaboration

Job description

Insight Global is seeking a mid-level System Admin to join a manufacturing client in Shelby, NC. You will monitor system hardware, network, and infrastructure software performance, diagnose issues, and implement improvements to protect availability and security.

The role requires hands-on troubleshooting, strong communication, and the ability to work in a team environment while aligning with company policies and regulatory requirements.