IT Systems Administrator: Network & Support Lead

Nic Global; Gallatin (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Vision Insurance

401(k) with employer match

Tuition Reimbursement

PTO and holiday pay

Job summary

NIC Global is seeking an IT Systems Administrator in Gallatin, TN to maintain and support IT infrastructure across manufacturing facilities. You will coordinate upgrades, support hosted services, monitor networks, and design/secure LAN/WAN configurations for reliable operations.

The role requires a Bachelor’s degree with 10+ years of related experience, strong scripting skills (PowerShell, Python), and solid Windows AD knowledge.

Qualifications

• Bachelor’s Degree from a four-year college or university or an equivalent combination of formal education, on-the-job training, and/or 10+ years of work experience.
• Proven experience as a System Administrator, Network Administrator or similar role
• Must have knowledge of commonly used concepts, practices, and procedures in a Windows AD network that has wired, wireless, thin, fat, and remote clients.
• Has knowledge of commonly used IT concepts, practices, and procedures.
• Knowledge of data backup/recovery systems
• Ability to create scripts in PowerShell. Python is a plus but not a requirement.
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills with both production employees and corporate managers
• Team oriented, willing to contribute and learn
• The ability to work under general supervision in a dynamic environment
• Ability to manage multiple projects and priorities
• Customer service approach with strong organizational skills
• ERP experience (preferably in a manufacturing environment)
• Experience with ERP systems (Infor)
• Exchange On Premise migration to Microsoft 365
• Familiarity with PLC’s
• Experience with EDI concepts, workflow, and data transformations
• Familiarity with EDR, XDR, & MFA

Responsibilities

• Troubleshoot issues and outages
• Evaluate and maintain network performance and services to maintain standards
• Support Tier I helpdesk on an as needed basis
• Perform problem-solving tasks when alerted by a user or monitoring system
• Execute complex analysis and resolution of a broad scope of system issues
• Administers Microsoft Exchange, Citrix, and other production facing technologies
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network services, AD, and VoIP services
• Installation & support for all network components, including switches, routers, firewalls, VPN concentrators, and VoIP Services
• Manage, maintain, and test backup and recovery services
• General understanding of ISO 27001 standards and its application practices and principles as they relate to your job responsibilities.
• This job description reflects the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required, based upon business needs, at any time with or without notice.
• This position may require travel to other facilities on a quarterly basis.

Skills

System Administrator

Network Administrator

PowerShell scripting

Python scripting

Windows AD

Networking

Troubleshooting

Education

Bachelor's Degree

Tools

Infor ERP

Microsoft 365

Exchange migration

Job description

NIC Global is seeking an IT Systems Administrator in Gallatin, TN to maintain and support IT infrastructure across manufacturing facilities. You will coordinate upgrades, support hosted services, monitor networks, and design/secure LAN/WAN configurations for reliable operations.

The role requires a Bachelor’s degree with 10+ years of related experience, strong scripting skills (PowerShell, Python), and solid Windows AD knowledge.