Manufacturing IT: Network & Systems Technician

Universal Corporation; Nashville (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Pension

Medical insurance

Tuition assistance

Job summary

Universal Leaf North America is seeking a Computer & Network Technician to provide practical IT support for office and manufacturing environments at the Nash facility. You will administer and troubleshoot network equipment, assist users with PC hardware and software, and support VOIP telephony.

The role includes evaluating equipment performance, managing Linux servers and hypervisors, ensuring backups, and contributing to security audits. A related degree is preferred, and travel may be required.

Qualifications

• Associate or Bachelor Degree in related field preferred, or equivalent combination of education and experience.
• Knowledge of network equipment, servers, PCs, printers and other peripherals.
• Effective analytical, planning and organizing skills.
• Excellent verbal and written communication skills.
• Strong problem-solving skills.
• Ability to work in a team environment as well as alone when required.
• Willingness to travel.
• Adapt to frequent changes in climate, environment, workload and schedules, including Saturday and Sunday work when required.

Responsibilities

• Administrate, test, troubleshoot, and repair network equipment, hardware, parts and systems.
• Support users with PC hardware & software installation, upgrades and troubleshooting.
• Support VOIP telephony equipment, including installations and user assistance.
• Evaluate performance and reliability of production equipment including thin clients, thermal printers, moisture testers and scale head indicators.
• Evaluate functionality of newly installed equipment to assess system performance under actual operating conditions.
• Manage, deploy and troubleshoot Linux Servers and Linux Hypervisors.
• Ensure data integrity of backups and replication.
• Troubleshoot and maintain hundreds of network devices such as switches and routers.
• Engage in proactive security measures and security auditing.
• Other duties may be assigned.

Skills

Network troubleshooting

Linux server administration

VOIP administration

PC hardware & software

Security auditing

Data backup/recovery

Education

Associate or Bachelor Degree in related field

Tools

Linux Hypervisors

VOIP systems

Network devices (switches/routers)

Job description

Universal Leaf North America is seeking a Computer & Network Technician to provide practical IT support for office and manufacturing environments at the Nash facility. You will administer and troubleshoot network equipment, assist users with PC hardware and software, and support VOIP telephony.

The role includes evaluating equipment performance, managing Linux servers and hypervisors, ensuring backups, and contributing to security audits. A related degree is preferred, and travel may be required.