Manufacturing IT Support Technician — Onsite & Deployment

ELEVATE WINDOWS AND DOORS LLC; Grand Prairie (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

ELEVATE WINDOWS AND DOORS LLC in Grand Prairie, TX seeks an IT Support Technician to provide day-to-day technical assistance to employees, set up equipment, and maintain IT systems in a fast-paced manufacturing setting.

The ideal candidate has 1–3 years in IT support, experience with Windows, Microsoft 365, Active Directory, and basic networking, plus strong customer service and problem-solving skills. You will help with onboarding, device deployment, printers, and ongoing IT projects.

Qualifications

• 1–3 years of IT support, help desk, or related experience.
• Experience in a manufacturing environment is a plus.
• Windows operating systems experience.
• Experience with Microsoft 365 and Active Directory.
• Basic networking concepts (TCP/IP, DNS, DHCP).
• Printers and scanners experience.

Responsibilities

• Provide day-to-day technical support to employees.
• Troubleshoot hardware, software, and network issues.
• Set up computers, monitors, phones, and other equipment for new employees.
• Assist with onboarding and offboarding.
• Support printers, scanners, and other office devices.
• Prepare and deploy laptops, desktops, and other IT equipment.
• Maintain IT inventory and assets.
• Perform basic network troubleshooting and monitor systems.

Skills

Problem-solving

Customer service

Communication

Organizational skills

Prioritization

Self-motivation

Teamwork

Independence

Tools

ManageEngine

Microsoft 365

Active Directory

Job description

ELEVATE WINDOWS AND DOORS LLC in Grand Prairie, TX seeks an IT Support Technician to provide day-to-day technical assistance to employees, set up equipment, and maintain IT systems in a fast-paced manufacturing setting.

The ideal candidate has 1–3 years in IT support, experience with Windows, Microsoft 365, Active Directory, and basic networking, plus strong customer service and problem-solving skills. You will help with onboarding, device deployment, printers, and ongoing IT projects.