Manufacturing IT Support Technician – On-Site

Cardinal Scale Manufacturing Co; Webb City (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401k Matching

Employee Referral Program

Employee Assistance Program

Job summary

Cardinal Scale Manufacturing Co is seeking an IT Support Technician in Webb City, MO to provide technical end-user support for hardware and software in a manufacturing environment.

This full-time role involves diagnosing issues, maintaining systems, and supporting IT infrastructure, with on-site and remote assistance as needed. Requires an Associate's Degree in IT and experience with MS 365, SharePoint, and AD.

Qualifications

• Associate's Degree in IT technical field.
• Experience with MS 365, SharePoint, and other MS applications.
• Ability to work with urgency in a team environment.
• Familiarity with cybersecurity, antivirus, backup, and data recovery.
• Excellent problem solving and troubleshooting skills.
• Knowledge of computer and network hardware (switches, routers).
• Good interpersonal and communication skills.
• Adaptability to evolving technologies.

Responsibilities

• Install, configure, and maintain computer hardware, software, and peripherals; troubleshoot issues.
• Monitor and maintain computer systems and networks for performance and security.
• Document IT processes and troubleshooting steps for knowledge sharing.
• Provide in-person, remote, and ticketing system support to employees.
• Assist in software installation, maintenance, and licensing.
• Manage IT infrastructure hardware and network devices.
• Create and support Active Directory user accounts and groups.
• Operate ethernet and fiber optic cabling safely and efficiently.
• Track inventory and maintain distribution records for hardware.
• Ensure a clean, organized work area following guidelines.

Skills

Problem solving

Time management

Teamwork

Communication

Adaptability

Education

Associate's Degree in IT technical field

Tools

MS 365

SharePoint

Active Directory

Switches & Routers

Job description

Cardinal Scale Manufacturing Co is seeking an IT Support Technician in Webb City, MO to provide technical end-user support for hardware and software in a manufacturing environment.

This full-time role involves diagnosing issues, maintaining systems, and supporting IT infrastructure, with on-site and remote assistance as needed. Requires an Associate's Degree in IT and experience with MS 365, SharePoint, and AD.