Manufacturing IT Field Technician

Micron Technology, Inc; Boise, Northern (ID, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

Paid time off

Paid holidays

Job summary

Micron Technology, Inc. in Boise seeks an IT Field Service Technician to support a large-scale manufacturing environment, focusing on reliability, performance, and customer-focused service delivery.

This role delivers advanced end-user computing support, oversees hardware deployments, resolves complex technical issues, and collaborates with cross-functional IT teams. Candidates typically have 2–4 years in IT field services, strong Windows/macOS experience, hardware troubleshooting, printing,

Qualifications

• 2–4 years of IT field services or related roles.
• Strong proficiency supporting Windows and macOS systems, hardware troubleshooting, printing solutions, software installation, and basic network configuration.

Responsibilities

• Provide advanced technical support for client computing, hardware, software, and network connectivity within a manufacturing environment.
• Lead and oversee computer and hardware deployments, including setup, configuration, testing, and alignment with enterprise standards.
• Respond to and resolve IT incidents, maintain accurate documentation, perform preventive maintenance, and deliver end-user training as needed.

Skills

Windows

macOS

Hardware troubleshooting

Printing solutions

Software installation

Network configuration

Education

Bachelor's degree in IT/CS

Tools

AV equipment

Asset management

Job description

Micron Technology, Inc. in Boise seeks an IT Field Service Technician to support a large-scale manufacturing environment, focusing on reliability, performance, and customer-focused service delivery.

This role delivers advanced end-user computing support, oversees hardware deployments, resolves complex technical issues, and collaborates with cross-functional IT teams. Candidates typically have 2–4 years in IT field services, strong Windows/macOS experience, hardware troubleshooting, printing,