Manufacturing IT Support Specialist – Plant Floor

Framebridge Inc; San Marcos (TX); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Full medical, dental, and vision

401(k) retirement plan

Parental leave

Flexible Time Off

Employee discounts

Job summary

Framebridge Inc. in San Marcos, TX is seeking an IT Support Specialist – Manufacturing Operations to keep plant operations running. You will provide day-to-day IT support for manufacturing staff, troubleshoot hardware, software, and network issues, and support plant devices and CNC equipment.

You will collaborate with Operations, Maintenance and IT teams, document incidents, and drive practical improvements to reduce downtime while maintaining security and reliability on the factory floor.

Qualifications

• Experience on a plant floor delivering IT support and rapid response.
• Troubleshoot hardware, software, networking, printing and device issues.
• Willingness to work on-site in a manufacturing environment.

Responsibilities

• Provide day-to-day IT support for manufacturing staff, onsite and remote.
• Troubleshoot hardware, software, connectivity, and printers affecting operations.
• Support CNC equipment and plant devices including printers, scanners, and displays.
• Collaborate with Operations and IT teams and vendors to resolve issues and minimize downtime.
• Document incidents and create knowledge articles to reduce repeat problems.

Skills

IT Support

Manufacturing IT

Troubleshooting

Printer & Scanner

Tools

Patriot CNC

Gunnar CNC

Zund CNC

Mat Caption

Wide-format printers

Job description

Framebridge Inc. in San Marcos, TX is seeking an IT Support Specialist – Manufacturing Operations to keep plant operations running. You will provide day-to-day IT support for manufacturing staff, troubleshoot hardware, software, and network issues, and support plant devices and CNC equipment.

You will collaborate with Operations, Maintenance and IT teams, document incidents, and drive practical improvements to reduce downtime while maintaining security and reliability on the factory floor.