Manufacturing IT Support Specialist (On-Site)

Amneal Pharmaceuticals; Piscataway Township (NJ); On-site; USD 30,000 - 44,000; Full time

Job summary

Amneal Pharmaceuticals seeks an IT User Support Associate (Manufacturing) to provide on-site IT support for manufacturing and lab operations in a cGMP environment. You will maintain plant applications, historians, SCADA/MES interfaces, and industrial networks to keep critical systems up and compliant.

Responsibilities include incident troubleshooting, data flow security, collaboration with automation, engineering, and quality teams, and participation in on-call rotations after training.

Qualifications

• Bachelor's degree in IT/CS preferred.
• 1+ year IT experience required.
• Knowledge of GMP IT / CSV processes and IT quality documentation.
• Familiarity with industrial protocols and OT systems (OPC UA, MQTT, SCADA).

Responsibilities

• Provide on-site IT support for manufacturing and lab operations.
• Assist with OT asset inventory, system health monitoring, and incident troubleshooting.
• Support secure data flows using OPC UA, MQTT, REST APIs and database interfaces.
• Collaborate with automation, engineering, and quality teams to diagnose data and system issues.

Skills

Windows OS support

Networking fundamentals

Analytical thinking

Team collaboration

Education

Bachelor's Degree in Information Technology / Computer Science

Tools

OPC UA

MQTT

SCADA/MES interfaces

Industrial Ethernet

Job description

Amneal Pharmaceuticals seeks an IT User Support Associate (Manufacturing) to provide on-site IT support for manufacturing and lab operations in a cGMP environment. You will maintain plant applications, historians, SCADA/MES interfaces, and industrial networks to keep critical systems up and compliant.

Responsibilities include incident troubleshooting, data flow security, collaboration with automation, engineering, and quality teams, and participation in on-call rotations after training.