Manufacturing IT Specialist: Systems & User Support

Powerex; Mount Juliet (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Powerex, an industry leading provider of oil free compressed air and vacuum technology, is seeking an Information Technology Specialist in Mount Juliet, Tennessee.

You will provide first-line technical support, maintain infrastructure, assist with ERP and enterprise applications, and support end-user computing across all departments.

Under supervision of senior IT staff, you will troubleshoot issues, manage accounts, security, backups, and contribute to continuous improvement projects.

Qualifications

• 2+ years of IT support or system administration experience.
• Associate's or Bachelor's degree in CS/IT/IS or equivalent.
• Strong troubleshooting and problem-solving skills.
• Experience in a manufacturing environment is preferred.

Responsibilities

• Provide first-level technical support for computers, devices, printers, and software.
• Install and troubleshoot Windows workstations and hardware.
• Assist with Microsoft 365 administration and security.
• Support ERP and PLM systems including Infor CSI and Teamcenter.
• Manage user accounts, security groups, and access.
• Document procedures and participate in improvements.

Skills

Troubleshooting

Microsoft 365 administration

Networking basics

Education

Associate's or Bachelor's degree in Computer Science / IT / Information Systems

Tools

Infor CSI/SyteLine

Teamcenter PLM

Solid Edge

VMware

Hyper-V

AWS

Azure

Job description

Powerex, an industry leading provider of oil free compressed air and vacuum technology, is seeking an Information Technology Specialist in Mount Juliet, Tennessee.

You will provide first-line technical support, maintain infrastructure, assist with ERP and enterprise applications, and support end-user computing across all departments.

Under supervision of senior IT staff, you will troubleshoot issues, manage accounts, security, backups, and contribute to continuous improvement projects.