Manufacturing IT Engineer - .NET, SCADA & ITSM Pro

Veriipro; Lansdale (Montgomery County); On-site; USD 70,000 - 90,000; Full time

Job summary

Veriipro is seeking a Manufacturing IT Support Engineer to support manufacturing IT systems. The role requires strong .NET development skills, experience with SCADA platforms, and knowledge of IT service management frameworks.

The ideal candidate will have problem-solving abilities and excellent stakeholder management skills, ensuring effective communication and issue resolution in a fast-paced environment.

Qualifications

• Proven experience in .NET development and manufacturing IT support.
• Strong understanding of IT service management frameworks.
• Ability to work independently and within a team in a fast-paced manufacturing environment.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Monitor and resolve day-to-day incidents using ServiceNow or similar ITSM tools.
• Interact with IT and business users to understand and resolve functional issues.
• Triage issues and coordinate with cross-functional teams for timely resolution.
• Follow IT service management processes.
• Ensure agreed SLA levels are met and maintain quality of delivery.
• Collaborate with SMEs on functional and technical issues.
• Coordinate communications between suppliers, OEMs, and internal stakeholders.
• Track and report progress of issues and development tasks to stakeholders.
• Develop functionalities as per customer requirements.
• Share knowledge and assist in knowledge transition.

Skills

NET development

SCADA systems

Database management

IT service management

Stakeholder management

Problem-solving

Communication skills

Tools

ServiceNow

SQL Server

Oracle

Job description

Veriipro is seeking a Manufacturing IT Support Engineer to support manufacturing IT systems. The role requires strong .NET development skills, experience with SCADA platforms, and knowledge of IT service management frameworks.

The ideal candidate will have problem-solving abilities and excellent stakeholder management skills, ensuring effective communication and issue resolution in a fast-paced environment.