Manufacturing Inside Sales Pro – Rockford Area

The Pivot Group Careers; Rockford (MI); Vor Ort; USD 53.000 - 82.000; Vollzeit

Zusammenfassung

The Pivot Group Network in Michigan seeks an Inside Sales Representative to support Rockford-area manufacturers. This role focuses on building relationships, handling quotes, and driving customer satisfaction in a manufacturing-focused market.

As part of a network that connects talent with local companies, you’ll manage inquiries, prepare quotes, and coordinate with production and shipping to meet delivery dates. A solid background in inside sales or customer service is preferred.

Qualifikationen

• Minimum years of experience in inside sales or customer service.
• Strong verbal and written communication skills.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.

Aufgaben

• Maintain customer records and update contact information.
• Resolve customer issues and elevate when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.

Kenntnisse

Inside sales exp

Customer service

Strong communication

Tech spec reading

CRM software

Microsoft Office

Detail-oriented

High school diploma

Ausbildung

High school diploma

Associate or bachelor’s degree in business

Tools

CRM software

Microsoft Office

Jobbeschreibung

The Pivot Group Network in Michigan seeks an Inside Sales Representative to support Rockford-area manufacturers. This role focuses on building relationships, handling quotes, and driving customer satisfaction in a manufacturing-focused market.

As part of a network that connects talent with local companies, you’ll manage inquiries, prepare quotes, and coordinate with production and shipping to meet delivery dates. A solid background in inside sales or customer service is preferred.