Mandarin-Speaking Teller I — Build Member Relationships

ADP, Inc.; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Community First Credit Union in Jacksonville, FL is seeking a Teller to be the first point of contact for our members, delivering friendly, accurate service with daily banking needs and introducing products and services that can improve their finances.

You will handle deposits and withdrawals, verify IDs, balance cash drawer, greet members, and direct them to the right department while ensuring compliance with banking laws.

Qualifications

• Strong attention to detail and commitment to accuracy.
• Excellent communication and listening skills.
• Ability to learn and promote financial products and services.

Responsibilities

• Accurately process deposits, withdrawals, loan payments, cashier checks, credit card and loan advances, travelers checks, transfers, and other routine transactions.
• Follow policies for check cashing, cash ordering, and check holds, and verify endorsements and identification to prevent fraud.
• Balance your cash drawer and assist with branch balancing at the end of the day.
• Provide exceptional service by greeting members, answering questions, and directing them to the right department when needed.
• Promote credit union products and services that can benefit members and make their financial lives easier.
• Ensure compliance with all applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC.

Skills

Attention to detail

Communication skills

Customer service mindset

Education

High school diploma or equivalent

Job description

Community First Credit Union in Jacksonville, FL is seeking a Teller to be the first point of contact for our members, delivering friendly, accurate service with daily banking needs and introducing products and services that can improve their finances.

You will handle deposits and withdrawals, verify IDs, balance cash drawer, greet members, and direct them to the right department while ensuring compliance with banking laws.