Mandarin-Speaking Merchant Growth Specialist

HungryPanda Ltd 熊猫外卖; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 is expanding its merchant network and partnerships in the US market. You will identify and recruit restaurants and stores, conduct onsite visits to onboard partners, and foster long-term relationships to drive GMV growth.

The role requires Mandarin Chinese fluency, plus English proficiency, with strong negotiation and field-visit capabilities to succeed in a dynamic delivery platform environment.

Qualifications

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.

Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and GMV.
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Skills

Merchant onboarding

Negotiation

Field visits

Time management

Project coordination

Problem-solving

Cross-functional collaboration

Mandarin Chinese

English proficiency

Interpersonal skills

Job description

HungryPanda Ltd 熊猫外卖 is expanding its merchant network and partnerships in the US market. You will identify and recruit restaurants and stores, conduct onsite visits to onboard partners, and foster long-term relationships to drive GMV growth.

The role requires Mandarin Chinese fluency, plus English proficiency, with strong negotiation and field-visit capabilities to succeed in a dynamic delivery platform environment.