Mandarin-Speaking Logistics Client Support (Hybrid)

OEC GROUP; Village of New Hyde Park (NY); Hybrid; USD 55.000 - 65.000; Vollzeit

Zusammenfassung

OEC Group is seeking a logistics professional in a hybrid work environment in New York. You will handle import freight forwarding tasks, create customer profiles in CargoWise, and provide quotations to clients to guide shipment decisions.

The role requires Mandarin fluency, strong MS Excel skills, and 1+ year of experience in import freight forwarding. Bachelor's degree preferred; salary ranges from $55,000 to $65,000 annually with a comprehensive benefits package.

Qualifikationen

• Mandarin fluency is required.
• 1+ years of import freight forwarding experience preferred.
• Proficient in MS Excel; CargoWise experience is a plus.

Aufgaben

• Create internal customer profiles in CargoWise to provide departments with detailed customer information.
• Provide quotations to customers when required.
• Coordinate with customers and other departments to ensure smooth movement of freight and provide tracking updates.
• Communicate with customers by phone or email to build strong relationships and deliver great service.
• Handle special requests from customers.
• Send new shipment bookings to customers.
• Validate and confirm ocean/air bookings from origin to destination.
• Manage daily emails and calls from customers and offices.

Kenntnisse

Mandarin fluency

Import freight forwarding experience

MS Excel

Ausbildung

Bachelor's degree

Tools

CargoWise

MS Excel

Jobbeschreibung

OEC Group is seeking a logistics professional in a hybrid work environment in New York. You will handle import freight forwarding tasks, create customer profiles in CargoWise, and provide quotations to clients to guide shipment decisions.

The role requires Mandarin fluency, strong MS Excel skills, and 1+ year of experience in import freight forwarding. Bachelor's degree preferred; salary ranges from $55,000 to $65,000 annually with a comprehensive benefits package.