Mandarin-Speaking Banking Relationship Advisor

Us Bank; Arcadia (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Relationship Banker to connect with customers in-branch, assess banking needs, and provide tailored financial solutions.

You will greet clients, process basic transactions, and open new consumer and business accounts, delivering a consistent, high-quality client experience. Strong communication skills and knowledge of retail banking products are essential, with Mandarin-English bilingual ability.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience.
• Bilingual ability in Mandarin and English.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, learning about their financial needs.
• Identify solutions for new and existing clients by engaging with clients.
• Maintain knowledge of consumer and business banking products and services including digital products and services.
• Provide a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members to serve clients.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital products and self-service options to meet needs.
• Leverage resources to optimize the client experience with accuracy and operations.

Skills

Relationship-building

Client communication

Sales experience

Bilingual English/Mandarin

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to connect with customers in-branch, assess banking needs, and provide tailored financial solutions.

You will greet clients, process basic transactions, and open new consumer and business accounts, delivering a consistent, high-quality client experience. Strong communication skills and knowledge of retail banking products are essential, with Mandarin-English bilingual ability.