Bilingual Relationship Banker — Vietnamese/English

U.S. Bank; Stanton (CA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Healthcare

401(k) and retirement plan

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers by meeting face to face and offering best-in-class financial guidance. You will assess banking needs, educate clients on products, and process basic transactions while opening accounts and handling service requests.

The role emphasizes proactive client engagement, knowledge of retail banking products, and a digital-first approach to meet customers’ financial goals at a local branch in California.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of job-related, retail banking experience or a combination of experience and commensurate training.
• Bilingual ability to read, write, and speak in business-level proficiency of Vietnamese language and English.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach.
• Identifies solutions for new and existing clients based on needs.
• Maintains knowledge of consumer and business banking products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Opens new consumer and business accounts and submits credit applications.
• Educates clients on digital products and self-service technologies.
• Leverages available resources to optimize the client experience with accuracy.

Skills

Relationship building

Communication

Bilingual VN/EN

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers by meeting face to face and offering best-in-class financial guidance. You will assess banking needs, educate clients on products, and process basic transactions while opening accounts and handling service requests.

The role emphasizes proactive client engagement, knowledge of retail banking products, and a digital-first approach to meet customers’ financial goals at a local branch in California.