Managing Director

Ledgent; Orlando (FL); On-site; USD 120,000 - 140,000; Full time

Job summary

Ledgent is seeking a Managing Director to provide strategic leadership for multi-unit operations across Florida. This role demands hands-on oversight of operations, finance, human resources, and customer experience with a focus on growth and accountability.

The ideal candidate will have 10+ years in multi-site leadership, a track record of developing leaders, and the ability to align teams with ownership objectives while traveling regularly across the state.

Qualifications

• 10+ years leading multi-site or multi-unit operations.
• Willingness to travel regularly across Florida.
• Experience owning P&L and budgeting processes.

Responsibilities

• Lead overall business strategy, execution, and performance across multiple locations.
• Provide leadership to Area Managers and department heads.
• Drive revenue growth, profitability, operational excellence, and strategic initiatives.
• Oversee company-wide P&L, budgeting, forecasting, and key metrics.
• Partner with ownership and stakeholders to develop long-term objectives.
• Build, coach, and develop high-performing leadership teams.
• Identify opportunities to improve efficiency, scalability, and customer experience.
• Ensure consistency, accountability, and execution across all locations.
• Evaluate processes, systems, and resources to support growth.
• Foster collaboration, continuous improvement, and results.
• Make sound decisions aligned with ownership goals.

Skills

Leadership across multi-site ops

Geographically dispersed teams

P&L ownership & budgeting

Operational improvements

Leadership development

Stakeholder management

Strategic thinking

Bachelor's degree (preferred)

Education

Bachelor's degree

Job description

Managing Director | Multi-Unit Business Operations

Location: Greater Orlando Area, FL
Travel: Regular travel throughout Florida required
Compensation: $120,000 - $140,000 Base Salary + Bonus Opportunity + Comprehensive Benefits

About the Opportunity

An established and growing multi-unit organization is seeking a Managing Director to provide strategic leadership, operational oversight, and business direction across multiple locations throughout Florida.

Reporting to ownership and partnering closely with key stakeholders, this executive will be responsible for overall business performance, including operations, finance, human resources, customer experience, and long-term growth initiatives. This role oversees multiple business functions and leadership teams, making it an excellent opportunity for a senior leader seeking broader executive responsibility and the ability to significantly impact organizational success.

The ideal candidate is a proven multi-site leader who can balance strategy with execution, drive financial performance, develop leaders, and build alignment across the organization.

Candidates must currently reside in Florida and be able to travel regularly throughout the state. Relocation is not available for this position.

Key Responsibilities

• Lead overall business strategy, execution, and performance across multiple locations.
• Provide leadership and direction to Area Managers and department leaders.
• Drive revenue growth, profitability, operational excellence, and strategic initiatives.
• Maintain accountability for company-wide P&L performance, budgeting, forecasting, and key business metrics.
• Partner with ownership and key stakeholders to develop and execute long-term business objectives.
• Build, coach, and develop high-performing leadership teams.
• Identify opportunities to improve operational efficiency, scalability, customer experience, and overall business performance.
• Ensure consistency, accountability, and execution across all locations.
• Evaluate processes, systems, and resources to support continued growth.
• Foster a culture of collaboration, engagement, continuous improvement, and results.
• Serve as a trusted business leader capable of making sound decisions while maintaining alignment with ownership and organizational goals.

Qualifications

• 10+ years of leadership experience overseeing multi-site or multi-unit operations.
• Experience leading geographically dispersed teams across multiple locations.
• Strong financial acumen, including P&L ownership, budgeting, forecasting, and performance management.
• Proven ability to drive operational improvements, business growth, and organizational effectiveness.
• Demonstrated success developing and mentoring leaders.
• Ability to influence, collaborate, and communicate effectively across all levels of an organization.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Bachelor's degree preferred.
• Must currently reside in Florida.

What We're Looking For

We're seeking a business leader who understands how to lead through others, manage multiple locations, drive financial performance, and execute organizational strategy. The successful candidate will thrive in a hands-on environment and bring the leadership presence necessary to guide a growing organization through its next phase of growth.

Keywords

Multi-Unit Operations * Multi-Site Leadership * Hospitality * Consumer Services * Retail Operations * Franchise Operations * Property Services * Entertainment * Attractions * Fitness * Regional Leadership * Executive Leadership * Business Operations * P&L Management * Strategic Planning * Organizational Development * Growth Strategy * Leadership Development * Business Transformation

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.