Manager, Revenue & Billing Operations

Jobgether; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/HSA

PTO

401(k) with company match

Life insurance

Pet insurance

Job summary

Jobgether, partnering with a US-based client, seeks a Manager of Revenue & Billing Operations to lead the billing, accounts receivable, and revenue recognition teams in a fully remote setting.

The role requires supervising Billing Analysts, driving process improvements, and ensuring contract-compliant invoicing while collaborating with Finance, Sales, and Client Success to optimize cash flow. Experience with NetSuite/QuickBooks and GAAP is essential.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field (CPA or MBA preferred).
• Minimum 5 years of progressive experience in billing, accounts receivable, or revenue management.
• Minimum 2 years of supervisory or management experience.
• Proficiency with NetSuite, QuickBooks, or equivalent platforms.
• Strong Excel or Google Sheets skills and data analysis ability.

Responsibilities

• Supervise, mentor, and develop Billing Analysts; foster accountability and operational excellence.
• Oversee full billing cycle, ensuring timely, accurate invoicing and contract compliance.
• Monitor, reconcile billing data, resolve discrepancies, and implement quality controls.
• Establish AR policies for credit, collections, and escalation procedures.
• Collaborate with Sales and Client Success to resolve payment issues while maintaining client relationships.
• Provide reporting on AR metrics, cash flow, and collection performance.
• Ensure revenue recognition complies with GAAP and internal policies.
• Support month-end close, reconciliations, and audits.
• Identify opportunities for process improvements and automation in billing/AR workflows.
• Leverage AI tools to detect patterns and automate analysis where appropriate.

Skills

Leadership

Analytical thinking

Communication

GAAP knowledge

AI tools

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

CPA or MBA preferred

Tools

NetSuite

QuickBooks

Excel/Google Sheets

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager, Revenue & Billing Operations based in the United States. The Manager, Revenue & Billing Operations will lead billing, accounts receivable (AR), and revenue recognition activities within a fully remote environment. This role oversees and develops a team of Billing Analysts while ensuring accurate, timely, and contract-compliant invoicing and collections. Working closely with Finance, Operations, Sales, and Client Success, the manager will strengthen processes, improve financial controls, and support effective cash flow management. The position combines operational leadership, financial expertise, and analytical problem-solving to drive scalable billing and revenue operations. It also offers opportunities to leverage AI-powered tools and automation to identify trends, optimize workflows, and enhance efficiency. The ideal candidate is a detail-oriented leader with a continuous improvement mindset and the ability to balance operational accuracy with strategic growth.

Accountabilities

• Supervise, mentor, and develop Billing Analysts, fostering accountability, collaboration, accuracy, and operational excellence.
• Oversee the full billing cycle, ensuring timely, accurate, and contract-compliant invoicing.
• Monitor and reconcile billing data, resolve discrepancies, and implement quality controls to reduce errors.
• Serve as the escalation point for complex billing inquiries, disputes, and operational challenges.
• Document billing requirements for new clients, products, and services in collaboration with cross-functional teams.
• Manage accounts receivable, including aging reports, collections, cash application, and payment escalations.
• Establish and enforce AR policies covering credit, collections, and escalation procedures.
• Partner with Sales and Client Success to resolve payment issues while maintaining strong client relationships.
• Prepare reporting and analysis on AR metrics, cash flow, and collection performance.
• Ensure revenue recognition complies with accounting standards and internal policies.
• Support month-end close, reconciliations, financial reporting, audits, and compliance documentation.
• Analyze billing, AR, and revenue trends to identify risks, variances, and optimization opportunities.
• Use AI-assisted analysis to detect patterns, anomalies, and opportunities for improvement in financial data.
• Evaluate and implement AI solutions to automate processes, strengthen controls, and improve operational efficiency.
• Drive process improvements, automation, and system enhancements to support scalability.
• Establish and monitor KPIs related to billing accuracy, collections, timeliness, and revenue realization.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; CPA or MBA is a plus.
• At least 5 years of progressive experience in billing, accounts receivable, or revenue management.
• Minimum of 2 years of experience in a supervisory or management role.
• Strong knowledge of billing systems, AR management, revenue recognition principles, and GAAP compliance.
• Experience managing invoicing and collections for complex contracts, including subscription-based, usage-based, or service-based models.
• Proficiency in accounting and billing software such as NetSuite, QuickBooks, or equivalent platforms.
• Strong Excel or Google Sheets skills.
• Excellent analytical, problem-solving, communication, and leadership skills.
• Exceptional attention to detail, with the ability to identify broader process optimization and scalability opportunities.
• Comfortable using AI tools such as ChatGPT or Claude for data analysis, documentation, and problem-solving.
• Ability to assess AI-generated insights critically and explore AI-assisted automation in billing and AR workflows.
• Fully remote work capability, with a strong preference for candidates able to align their core business hours with Central Time (CT).

Benefits

• Medical, dental, and vision insurance plans.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Flexible paid time off (PTO).
• 401(k) retirement plan with company match.
• Life insurance.
• Pet insurance.