Manager, Provider Enablement and Performance (Fully Remote)

Spring Health; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Parental leave

PTO

Wellness programs

Job summary

Spring Health is seeking an Enablement-focused professional to drive change management, communications, and self-service content lifecycle from a fully remote location in the United States. The role collaborates with Product, Operations, and Success teams to implement scalable enablement programs and content strategies.

Ideal candidates have 4+ years in provider enablement, customer success, clinical training, or change management and experience with Zendesk, Confluence, Excel, Looker, and AI

Qualifications

• 4+ years in provider enablement, customer success, clinical training, or change management.
• Experience with Zendesk, Confluence, Excel, Looker, and AI tools.

Responsibilities

• Drive change management, communications, and self-service content lifecycle.
• Lead enablement initiatives with Product, Operations, and Success teams.

Skills

Provider enablement

Customer success

Clinical training

Change management

Zendesk

Confluence

Excel

Looker

AI tools

Tools

Zendesk

Confluence

Excel

Looker

AI tools

Job description

• Drive change management, communications, and self-service content lifecycle.
• Lead enablement initiatives with Product, Operations, and Success teams.

Requirements:

• 4+ years in provider enablement, customer success, clinical training, or change management.
• Experience with Zendesk, Confluence, Excel, Looker, and AI tools.
• Health, dental, vision, 401(k), parental leave, PTO, and wellness programs.
• Fully remote role with professional development and fertility support.

Spring Health

Spring Health is a global mental health company using an AI-native platform to deliver personalized support across coaching, therapy, medication management, and specialty care. The company reaches 170 million people worldwide and values AI fluency, human judgment, and a mission-driven culture.