Manager, Operations

University of Utah; Salt Lake City (UT); On-site; USD 90,000 - 109,000; Full time

Job summary

An established industry player is seeking a dedicated Facility Manager to lead a diverse team in maintaining a portfolio of multi-use buildings. This role ensures that all facilities meet high standards of safety and service, enhancing the experience for all occupants. You will coordinate maintenance activities, manage budgets, and develop facility-use policies that align with the university's mission. If you are passionate about creating efficient and effective environments, this position offers a unique opportunity to make a significant impact in a vibrant academic community. Join a team that values innovation and excellence in facility management.

Qualifications

• Requires a Bachelor's degree and 4 years of management experience.
• Master's degree and relevant certifications preferred.

Responsibilities

• Oversee daily operations and maintenance of facilities.
• Manage vendor relationships and ensure compliance with safety standards.
• Coordinate communication regarding facility disruptions.

Skills

Facility Management

Budget Management

Leadership

Communication Skills

Problem Solving

Education

Bachelor's degree in related field

Master's degree in related area

Tools

Computerized Maintenance Management Systems

PeopleSoft

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Working Title: Facility Manager - Academic District Mgr

Job Grade: G

FLSA Code: Administrative

Patient Sensitive Job Code: No

Standard Hours per Week: 40

Full Time or Part Time: Full Time

Shift: Day

Work Schedule Summary: Monday thru Friday 7:30am – 4:00pm

VP Area: President

Department: 01751 - ACADEMIC DISTRICT

Location: Campus, Salt Lake City, UT

Type of Recruitment: External Posting

Pay Rate Range: $90,000 - $109,000

Close Date: 06/30/2025

Priority Review Date: (Note - Posting may close at any time)

Job Summary

We’re looking for a Facilities leader to manage a broad facilities team over a portfolio of multi-use buildings and/or spaces and the surrounding landscape environment. The Facility Manager will have the overall responsibility to ensure that services provided at the facilities meet University standards and deliver the greatest value to support the Academic District building occupants; this includes classroom, research, and administrative facilities.

As a Facility Manager, you will be responsible for overseeing the daily operations of our facilities, ensuring they are safe, well-maintained, and conducive to a positive customer experience. Your role will involve coordinating maintenance activities, managing vendor relationships, and leading a team to deliver top-notch customer service.

Responsibilities

• Assure facilities are managed, operated, and maintained in accordance with the approved budget and all related guidelines and regulations, as well as ensure the safety and security of the building occupants.
• Facilitate effective communication of pertinent facility information (i.e. upcoming disruptions related to events or maintenance/construction, new building policies, etc.) to help occupants, stakeholders, and staff to plan around any disruptions and to allow them to be more effective in their work.
• Oversee the service agreements and service delivery of maintenance and workplace activities in support of University programs.
• Oversee the development and management of the deferred maintenance, capital improvement, and R&R budgets in coordination with user representatives.
• Using a consensus and precedent-based process, and within established University policy, develop facility-use policies specific to (and which address the idiosyncrasies of) each facility in the portfolio. Once policies are set, work with occupants to resolve policy-related conflict and find ways to assist them to achieve their goals/mission.
• Refine and document facility operation, maintenance, and cleaning procedures.
• Conduct regular inspections of all facilities to assure they are being maintained, and services delivered, to standards.
• Coordinate selection and manage outside service companies for any maintenance or facility services provided, and monitor the quality and cost-effectiveness of their services.
• Identify the most efficient and effective delivery method to ensure maximum value is realized for the department and University.
• Monitor the budget, performance, and management of service providers, including staff, to assure compliance with the standards and requirements of the service level agreement.
• Prepare long-term strategy programs by continually seeking creative methods to increase operating efficiencies, decrease operating costs, and provide an enhanced environment for users.
• Represent/support the department(s) in facility project coordination and management.
• Work with University Space Planning and others to assess and manage space allocations and usage, and to maximize facility utilization rates and effectiveness.
• Collaborate with personnel in the maintenance management of the facility security systems including proximity card readers and video surveillance, as well as the execution of key plans.
• Participate in energy and environmental efforts to assure there are effective programs to minimize energy usage, waste, and environmental impact.
• Participate as a member of the emergency response team as required to respond to University and facility emergencies.
• Broad knowledge of a variety of fields both technical and managerial to include, but not limited to, building systems, contract negotiation and management, budgeting, and accounting.
• Knowledge of the use and maintenance of facilities and operations such as classroom, research, and administrative facilities.
• Proficient computer skills in software programs such as Excel, Word, Outlook, and PowerPoint. Experience with Computerized Maintenance Management Systems and PeopleSoft preferred.
• Ability to read and interpret construction documents and plans.
• Ability to communicate (both orally and in writing) with diverse stakeholders from a variety of backgrounds (from mechanics to Vice Presidents) and in an effective and appropriate manner. This includes the ability to keep calm in emergencies and to respond professionally in emotionally charged situations.
• Ability to lead and set goals for District.

Minimum Qualifications

Requires a Bachelor’s degree in a related area of assignment or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of assigned department’s area of specialization in order to analyze, plan, and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of the department.

Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Master’s degree in a related area
Certifications: CFM, FMA, RPA, or comparable designation
Minimum Education: Bachelor’s degree in Business, Facility Management, or related field required – Master’s Degree desirable
A minimum of 5 years Facility Management experience (higher education facility experience preferred)

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu



https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
  • Yes
  • No
• * How many years of progressively more responsible management experience do you have?
  • Less than 2 years
  • 2 years or more, but less than 4 years
  • 4 years or more, but less than 6 years
  • 6 years or more, but less than 10 years
  • 10 years or more

Required Documents

• Resume
• Cover Letter
• List of References

Optional Documents

• Historical Only – Do Not Use – See Description for More Information – Appropriate discharge document (such as DD-2214) – Veteran Only
• Historical Only – Do Not Use – See Document Description for More Information – Addendum to the University of Utah – Veteran Only

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: [phone] By Email: [e-mail]