Operations Manager - The Pittsburgh Paints Company

PPG Industries, Inc; Cincinnati (OH); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Operations Manager to lead retail operations in the Cincinnati area. This role involves achieving sales objectives, optimizing customer service strategies, and implementing effective marketing programs. You will supervise store managers and collaborate closely with sales teams to ensure operational excellence. The ideal candidate will have over 5 years of retail management experience and a passion for fostering a safe and productive work environment. Join a company committed to equal opportunity and diversity, and play a key role in driving growth across the region.

Qualifications

• 5+ years of retail management experience required.
• Experience managing retail or wholesale stores professionally.

Responsibilities

• Direct store operations in the assigned region.
• Implement marketing programs for profitable growth.
• Monitor store personnel activities for safety and training.

Skills

Retail Management

Customer Service Strategies

Sales Optimization

Team Leadership

Education

Bachelor's Degree in Business Management

Job description

As an Operations Manager, you will be responsible for achieving sales and net contribution objectives, responding to requests, and resolving complaints from store employees and customers. You will report to the Zone Operations Manager and supervise PPG Store Managers in the Cincinnati Area.

Key Responsibilities

1. Direct store operations in the assigned region.
2. Ensure the implementation of approved plans, standards, and policies to achieve or exceed sales and revenue objectives cost-effectively.
3. Work closely with sales and operations team members to optimize results through excellent customer service strategies.
4. Provide feedback to the Zone Operations Manager for developing regional strategies and long-term action plans.
5. Implement marketing programs across the regional store network to foster dynamic and profitable growth.
6. Monitor store personnel activities to prevent workplace injuries, ensuring safety, cleanliness, and proper training.

Qualifications

1. 5+ years of retail management experience.
2. Experience managing retail or wholesale stores professionally.
3. Willingness to travel regularly between stores; valid driver's license required. Availability for weekends and evenings as needed.

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About us:

Pittsburgh Paint Co., formerly part of PPG, is a leader in residential and commercial coatings, with a broad portfolio including brands like GLIDDEN, OLYMPIC, LIQUID NAILS, and others. We manufacture and sell paints, stains, caulks, adhesives, and sealants for homeowners and professionals, with over 15,000 distribution points across the U.S. and Canada.

We are committed to equal opportunity employment and fostering a diverse and inclusive workplace. Benefits will be discussed during the hiring process.