Manager on Duty

Sofive Soccer Centers; Carlstadt (NJ); On-site; USD 25,000 - 36,000; Full time

Job summary

Sofive Soccer Centers in New Jersey is seeking a Manager on Duty to oversee daily facility operations and lead the on-site team. The role focuses on delivering exceptional customer service and maintaining safe, efficient programs across the center.

You will coordinate with staff, respond to inquiries, manage scheduling, and ensure policies are followed while working evenings, weekends, and holidays.

Qualifications

• Experience in a customer-focused environment.
• Excellent interpersonal, communication, and leadership skills.
• Ability to work flexible schedule including evenings, weekends, and holidays.
• Ability to multitask, problem-solve, and make quick decisions.
• Knowledge of basic computer software.
• Strong organizational skills.

Responsibilities

• Oversees daily operations and staff in the absence of GM and AM.
• Plans and schedules all soccer programs to ensure smooth operations.
• Responds to customer inquiries and resolves issues promptly.
• Ensures employees follow company policies and procedures.
• Monitors inventory and restocks supplies.
• Encourages teamwork and supports staff.
• Coordinates with departments to improve efficiency.
• Implements and maintains safety procedures for staff and customers.

Skills

Interpersonal skills

Communication skills

Leadership

Multitasking

Problem-solving

Decision-making

Organizational skills

Customer focus

Education

High school diploma or equivalent

Job description

Job Title: Manager on Duty

Location: Sofive Soccer Centers

Job Description:

Sofive Soccer Centers is a rapidly growing business that is developing soccer centers - modern sport complexes with small-sided soccer fields. The Manager on Duty is responsible for overseeing the daily operations of the Sofive Soccer facility while ensuring that customer needs are met. This position requires a person with communication, leadership, and decision-making skills.

Responsibilities:

• Oversees daily operations and staff in the absence of the General Manager and Assistant Manager.
• Overview, plan, monitor, and schedule all soccer programs, ensuring smooth and efficient operational procedures enabling Sofite Soccer Centers to provide the highest level of customer service.
• Responds to customer inquiries, complaints, and problems in a timely and professional manner.
• Ensures that all employees comply with company policies and procedures.
• Monitors inventory levels, restocking supplies when necessary.
• Encourages teamwork and provides guidance and support to staff.
• Coordinates with other departments to streamline operations and increase efficiency.
• Implements and maintains safety procedures for staff and customers.

Requirements:

• High school diploma or equivalent.
• Experience working in a customer-focused environment.
• Excellent interpersonal, communication, and leadership skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Ability to multitask, problem-solve, and make quick decisions.
• Knowledge of basic computer software.
• Organizational skills.

Pay Rate:

$22