Manager of Sales Operations

Integrity; Des Moines (IA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation package

Professional growth opportunities

Job summary

Integrity is a leading independent distributor of life, health and wealth insurance products, headquartered in Dallas, TX. The Sales Support Manager will lead the Sales Operations teams that support marketers and agents, overseeing requests, providing sales support, and guiding agents through the sales cycle.

This role emphasizes expert knowledge of carrier products, pre-sale issue resolution, and alignment of team goals with company initiatives in a fast-growing environment.

Responsibilities

• Oversee outbound and inbound requests to marketers, agents and office staff by telephone and e-mail.
• Provide sales support and case consultation to agents regarding potential sales opportunities; maintain and update agent information and activity in the company database.
• Assist agents throughout the sales cycle until they are paid, including help with licensing, contracting and new business.
• Maintain contact with agents/staff through outbound follow up calls on product quotes, illustrations, and materials; promote Integrity's value proposition.
• Serve as a subject matter expert on carrier products and positioning to agents/marketers using advanced case design concepts.
• Identify and resolve potential pre-sale concerns and escalate issues when needed.
• Understand commission structures and revenue generating paths; work with team to align goals with company initiatives.

Job description

The Sales Support Manager will lead the Sales Operations teams. These teams support our marketers and agents.

• Oversee outbound and inbound requests to marketers, agents and office staff by telephone and e-mail.
• Provide sales support and case consultation to agents regarding potential sales opportunities. Maintain and update agent information and activity in company database.
• Assist agents throughout the sales cycle until they are paid including help with licensing, contracting and new business.
• Maintain contact with agents/staff through outbound follow up calls on product quotes, illustrations, and materials provided. May assist with outbound calls to promote Brokers International’s value proposition.
• Serve as a subject matter expert on carrier products and ways to best position these to agents/marketers using advanced case design concepts.
• Identify & resolve potential pre-sale concerns and effectively work to resolve escalations.
• Understanding of commission structures & revenue generating paths within the business. Work with team and leaders to build proactive plans to align team goals with company initiatives.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.