Manager of Case Management

LiveWell Homecare Agency, LLC; Henderson (NV); On-site; USD 90,000 - 110,000; Full time

Job summary

LiveWell Homecare Agency, LLC seeks an experienced RN Case Manager Supervisor to oversee the NV Medical Management Command Center, managing discharge planning, transitions of care, and utilization oversight for long-term hospitalized members. You will lead IDT meetings, drive performance metrics, and mentor staff to ensure compliance and excellent service.

The role requires Nevada RN licensure, CCM certification within 2+ years, and 1+ year in managed care with supervisory experience.

Qualifications

• Active Nevada RN license.
• CCM certification within 2+ years.
• 1+ year of managed care and supervisory experience.
• Strong clinical, regulatory and technology knowledge.
• Bachelor’s degree is preferred.

Responsibilities

• Oversee RN case management functions including discharge planning, transitions of care and utilization management for long-term hospitalized members.
• Lead IDT meetings and participate in taskforces.
• Manage performance metrics and reporting to leadership.
• Develop team through training and coaching; support to meet compliance and customer service standards.
• Promote cross-department collaboration and apply LEAN principles for performance improvement.

Skills

RN license

CCM certification

Supervisory experience

Interpersonal skills

LEAN principles

Education

Bachelor's degree preferred

Job description

Role Overview:

Responsible for overseeing the NV Medical Management Command Center RN case management functions, including discharge planning, transitions of care, and utilization management for long-term hospitalized members. Ensures effective daily operations, documentation oversight, and RN decision safety at discharge. Leads IDT meetings, participates in taskforces, and manages performance metrics. Focuses on team development, training, and support to meet compliance and customer service standards, fostering high morale and productivity. Promotes collaboration across departments and utilizes LEAN principles for performance improvement. Manages workflows, develops work and educational plans, and reports progress to leadership.

Qualifications & Skills:

Active Nevada RN license, with CCM certification within 2+ years, and at least 1+ years of managed care and supervisory experience. Strong clinical, regulatory, and technology knowledge. Excellent interpersonal, negotiation, and critical thinking skills. A bachelor’s degree is preferred. The role involves working in hospital or office settings and driving as needed. Key competencies include project participation, metric-driven performance, and team leadership.