Manager, Medicare Member Retention & Engagement

Centene Management Company LLC; New York (NY); Híbrido; USD 88.000 - 158.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work arrangements (remote,hyb

Descripción de la vacante

Centene Management Company LLC is seeking a Senior Manager of Member Retention to lead a team of retention performance managers. You will identify, research and prioritize actions to reduce Medicare member disenrollment, and coordinate across markets and the enterprise to improve the member experience.

This role requires NY residency, willingness to travel and work some weekends, and a background with a Bachelor’s degree and 5+ years in Medicare retention or related fields; a Master’s degree is

Formación

• Requires a Bachelor's degree and 5+ years of related experience in Medicare or health plan retention.
• Master's degree preferred or equivalent experience.
• Minimum 2+ years of supervisory experience.

Responsabilidades

• Lead a team to develop and implement strategies to retain Medicare beneficiaries.
• Analyze data and trends to identify retention challenges and opportunities.
• Collaborate with cross-functional teams to improve member experience.
• Educate beneficiaries about benefits and services across health plans.
• Monitor and evaluate retention initiatives for effectiveness and adjust as needed.
• Perform other duties as assigned.
• Comply with policies and standards.

Educación

Bachelor's degree

Master's degree preferred

2+ years supervisor experience

Descripción del empleo

Centene Management Company LLC is seeking a Senior Manager of Member Retention to lead a team of retention performance managers. You will identify, research and prioritize actions to reduce Medicare member disenrollment, and coordinate across markets and the enterprise to improve the member experience.

This role requires NY residency, willingness to travel and work some weekends, and a background with a Bachelor’s degree and 5+ years in Medicare retention or related fields; a Master’s degree is