Manager, Medical Practice Office (2164)

US Heart & Vascular; Arlington, Mansfield (TX, TX); On-site; USD 65,000 - 90,000; Full time

Job summary

US Heart & Vascular is seeking a Clinical Services Manager for the Mansfield, TX HeartPlace clinic. The role oversees administrative and clinical duties, ensures compliance with OSHA/HIPAA, and coordinates with physicians and staff to maintain efficient office operations.

The position requires 5+ years of medical administrative/clinical experience, strong communication, supervisory skills and proficiency with Microsoft Office; some travel may be required.

Qualifications

• High school diploma or GED required; Associate or Bachelor's degree preferred.
• 5+ years professional administrative/clinical experience in a medical setting.
• Professional level knowledge of medical billing practices.
• Supervisory experience: strong employee and patient relations skills.
• Strong communication skills; verbal and written with diverse populations.
• Microsoft Office (Word and Excel) proficiency.
• Basic accounting skills.
• Current Texas driver's license with ability to travel between clinics or to Home Office.

Responsibilities

• Administer assigned office and oversee administrative and clinical duties related to physicians, patients and staff.
• Ensure communication to facilitate office compliance with policies and regulations.
• Negotiate and arrange financial arrangements with patients.
• Oversee OSHA and HIPAA requirements.
• Schedule staff, manage PTO approvals, and ensure accurate time sheets.
• Supervise Check-In/Check-Out, scheduling, insurance verification, precertification and payments as needed.
• Collaborate with Operations and HR to address office issues and employee concerns.
• Participate in recruitment, hiring, counseling and termination of front office/clinical staff.
• Perform annual evaluations of front office/clinical personnel.
• Maintain physician call schedules, time off, meetings and scheduling needs.

Skills

Communication skills

Medical billing knowledge

Microsoft Office (Word/Excel)

Accounting basics

Supervisory experience

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Job description

Job DetailsJob Location: HeartPlace - Mansfield - Mansfield, TX 76063Position Type: Full TimeEducation Level: High School Diploma/GEDTravel Percentage: Up to 25%Job Shift: DayJob Category: Other PositionsUS Heart and Vascular is in need of a Clinical Services Manager to join our HeartPlace clinic in Mansfield, TX.

Responsibilities

• Responsible for professional administration of assigned office. Includes responsibility for, and oversight of, administrative and clinical duties related to physician(s), patients and all employee(s).
• Ensures appropriate communication to facilitate office compliance related to Company and regulatory policies and practices.
• Negotiates and arranges financial arrangement with patients.
• Ensures and oversees OSHA and HIPAA requirements.
• Ensures efficient function of the office through proper employee scheduling. Accepts, considers and approves/denies employee requests for PTO.
• Ensures employees are correctly administering time sheets. Ensures time submitted for payment is accurate and complies with Company policy. Approves time for payment in a timely manner.
• Supervises and/or performs Check-In, Check-Out, scheduling, insurance verification/precertification and payment collection process as required due to office demands.
• Partners with Operations and Human Resources to address offices issues and/or employee concerns to appropriate party.
• Participates in recruitment, hiring, counseling, and termination of front office/clinical staff.
• Performs annual evaluations on front office/clinical personnel.
• Maintains and coordinates physician call schedules, physician time off, meetings and any other scheduling needs for physicians.
• Actively demonstrates teamwork at all times.
• Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.
• Any other duties as assigned by the Corporate Operations Team

Requirements

• High school diploma or GED is required. Associate or bachelor's degree preferred.
• 5+ years professional administrative / clinical experience at increasing levels of responsibility in a medical environment.
• Proven track record of strong medical skills/experience.
• Professional level knowledge of medical billing practices.
• Supervisory experience: strong employee and patient relations skills
• Strong communication skills; verbal and written. Ability to communicate clearly and effectively with a diverse candidate and employee population, and at a variety of educational levels.
• Business-level competency with Microsoft Office suite (Word and Excel).
• Basic Accounting skills.
• Current Texas driver's license/ability to travel between clinics as needed or to the Home Office for meetings.

Qualifications

About Dallas/Fort Worth, TX: Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.