Medical Front Office Specialist (2911)

US Heart and Vascular; Frisco (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

HeartPlace in Frisco, TX is seeking a Full-Time Medical Front Office Specialist to join our clinic team. You will handle patient check-in, data entry, scheduling, and front-desk duties in a fast-paced environment.

The role requires a high school diploma, 1 year of front desk experience, EMR experience, and the ability to obtain authorizations. ECW or Athena familiarity is preferred, and you may move between clinic locations as needed.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required (ECW or Athena preferred).
• 6 months of obtaining prior authorization experience is required.

Responsibilities

• Registers new patients at check-in and enters data into the system.
• Ensures patient demographics are up to date.
• Collects co-pays, balances, and coinsurance at arrival.
• Provides support for incoming calls to the clinic.
• Communicates patient arrival to the clinical team.
• Completes pre-certification/pre-authorizations before arrival.
• Prepares charts and paperwork for next day’s patients.
• Supports check-out and informs patients of service charges.
• Assists scheduling for the clinic.
• Performs other duties as required.
• Moves between locations as needed.

Skills

Front desk experience

Customer service

EMR experience

Prior authorization

Education

High School Diploma/GED

Tools

ECW

Athena

Job description

Medical Front Office Specialist (2911)

HeartPlace - Frisco - Frisco, TX 75034

Overview

Position Type

Full Time

Job Shift

Day

Education Level

High School Diploma/GED

Travel Percentage

Up to 10%

Category

Other Positions

Description

US Heart and Vascular is in need of a Full-time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX.

Responsibilities:

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements:

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.

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