Medical Front Office Specialist (2911)

US Heart & Vascular; San Francisco (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

USHeart and Vascular is seeking a Full-Time Medical Front Office Specialist for HeartPlace in Frisco, TX. Responsibilities include patient registration, data entry, and payment processing.

The role requires EMR experience and prior authorization knowledge, with 1 year of front desk experience and a high school diploma. The position supports scheduling, patient flow, and daily clinic operations, with travel between locations as needed.

Qualifications

• 1 year of medical front desk and customer service experience required.
• 6 months of EMR experience required; ECW or Athena preferred.
• 6 months of obtaining prior authorization experience required.

Responsibilities

• Registers all new patients at check-in and enters data in computer system.
• Ensures updated and accurate demographics for established patients.
• Requests co-pays, balances and coinsurance at arrival.
• Provides support for inbound clinic calls and communicates patient arrivals.
• Completes pre-certifications and pre-authorizations prior to patient arrival.
• Prepares charts and paperwork for next day's patients.
• Supports check-out, totals charges, and informs patients of service costs.
• Supports clinic scheduling and performs other duties as required.
• May move between locations as needed.

Skills

Medical front desk experience

Customer service

Data entry

Education

High School Diploma/GED

Tools

ECW

Athena

Job description

Job Details Job Location: HeartPlace ‑ Frisco ‑ Frisco, TX 75034
Position Type: Full Time
Education Level: High School Diploma/GED
Travel Percentage: Up to 10%
Job Shift: Day
Job Category: Other Positions
USHeart and Vascular is in need of a Full‑time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX.

Responsibilities

• Registers all new patients at time of check‑in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co‑pays, patient balances and coinsurance from patients at time of arrival.
• Provides support for all inbound calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre‑certification/pre‑authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check‑out process of the clinic. Calculates and totals charge amount; collects co‑pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Is required to move between locations as needed.

Requirements

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required.

About Dallas/ Fort Worth, TX

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.