Manager, Medical Practice Office (2164)

US Heart and Vascular; Town of Texas (WI); On-site; USD 90,000 - 110,000; Full time

Job summary

US Heart and Vascular is seeking a Clinical Services Manager to join our HeartPlace clinic in Mansfield, TX. This role oversees the administrative and clinical duties of the office, ensuring smooth operation and compliance with policies.

The ideal candidate has 5+ years of professional administrative/clinical experience, strong communication skills, and proven leadership in a medical setting. Travel between clinics may be required, and the position is full-time with day shifts.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
• 5+ years professional administrative/clinical experience in a medical environment.
• Strong communication skills, verbal and written, with diverse populations.
• Professional level knowledge of medical billing practices.

Responsibilities

• Oversees professional administration of assigned office, including duties related to physicians, patients and staff.
• Ensures OSHA and HIPAA compliance and communication for office policies.
• Handles financial arrangements with patients.
• Manages scheduling and PTO approvals, and accurate time sheets.
• Supervises front office functions: check-in/out, scheduling, insurance verification, and payments.
• Participates in recruitment, hiring, and annual evaluations of staff.
• Coordinates physician call schedules and time off; facilitates teamwork and policy adherence.

Skills

Administrative leadership

Communication

Medical office experience

Microsoft Office

Education

High School Diploma or GED

Associate or Bachelor’s degree preferred

Tools

Microsoft Office (Word, Excel)

Job description

Manager, Medical Practice Office (2164)

HeartPlace - Mansfield - Mansfield, TX 76063; HeartPlace - Arlington North - Arlington, TX 76012

Position Type: Full Time

Job Shift: Day

Education Level: High School Diploma/GED

Travel Percentage: Up to 25%

Category: Other Positions

Description

US Heart and Vascular is in need of a Clinical Services Manager to join our HeartPlace clinic in Mansfield, TX.

Responsibilities:

• Responsible for professional administration of assigned office. Includes responsibility for, and oversight of, administrative and clinical duties related to physician(s), patients and all employee(s).
• Ensures appropriate communication to facilitate office compliance related to Company and regulatory policies and practices.
• Negotiates and arranges financial arrangement with patients.
• Ensures and oversees OSHA and HIPAA requirements.
• Ensures efficient function of the office through proper employee scheduling. Accepts, considers and approves/denies employee requests for PTO.
• Ensures employees are correctly administering time sheets. Ensures time submitted for payment is accurate and complies with Company policy. Approves time for payment in a timely manner.
• Supervises and/or performs Check-In, Check-Out, scheduling, insurance verification/precertification and payment collection process as required due to office demands.
• Partners with Operations and Human Resources to address offices issues and/or employee concerns to appropriate party.
• Participates in recruitment, hiring, counseling, and termination of front office/clinical staff.
• Performs annual evaluations on front office/clinical personnel.
• Maintains and coordinates physician call schedules, physician time off, meetings and any other scheduling needs for physicians.
• Actively demonstrates teamwork at all times.
• Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.
• Any other duties as assigned by the Corporate Operations Team

Requirements:

• High school diploma or GED is required. Associate or bachelor’s degree preferred.
• 5+ years professional administrative / clinical experience at increasing levels of responsibility in a medical environment.
• Proven track record of strong medical skills/experience.
• Professional level knowledge of medical billing practices.
• Supervisory experience: strong employee and patient relations skills
• Strong communication skills; verbal and written. Ability to communicate clearly and effectively with a diverse candidate and employee population, and at a variety of educational levels.
• Business-level competency with Microsoft Office suite (Word and Excel).
• Basic Accounting skills.
• Current Texas driver’s license/ability to travel between clinics as needed or to the Home Office for meetings.

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.