Admissions Advisor

Centered Health; Culver City (CA); On-site; USD 65,904,000 - 80,231,000; Full time

Job summary

Centered Health seeks an Admissions Advisor to coordinate admissions for all clients across five facilities, onsite in Culver City. You will guide potential clients through the admissions process, ensuring a fit with the right facility and program.

The role requires multitasking in a high-volume setting, strong communication, and fluency in Spanish and English. Growth opportunities exist within Admissions and beyond, in a collaborative, family-like culture.

Qualifications

• High school diploma or GED required.
• 3+ years of mental health or hospital admissions experience required; 5+ years preferred.
• 3+ years of pre-admission assessment experience required; 5+ years preferred.
• 3+ years of experience managing clinician-based referrals and clinician engagement required.
• 3+ years of experience reviewing private insurance and other financial obligations, with high proficiency with out-of-network services required.
• Proficiency in SalesForce and EMR software, preferably KIPU.

Responsibilities

• Coordinate admissions for all incoming and potential clients.
• Answer all questions throughout the admissions process and match client needs to facilities.
• Act as a liaison between client and facility ensuring understanding of rules and treatment expectations.
• Maintain strong written and verbal communication with clients and their families.

Skills

Admissions experience

Multitasking

Time management

SalesForce

EMR software

Bilingual Spanish-English

Communication skills

Client liaison

Education

High school diploma or GED

Tools

SalesForce

EMR software

KIPU

Job description

Make an Impact Selling Mental Health Programs for Five Facilities. Earn Competitive Pay, Bonus Potential and Benefits

We Promote Career Growth, a Family-Like Culture, and Mental Wellness in an Attractive Facility

If you have admissions experience and the ability to multitask in a high-volume environment, this position offers you some great opportunities. You will:

• Sell our mental health treatment programs andguidepotential clients to close the sale.
• Earn a competitive wage plus quota-based bonuses. You'll support five of our treatment centers, providing you ample opportunities to hit your targets.
• Support Centered Health's mission (see below) and enjoy an attractive, clean facility and a welcoming, collaborative environment.
• Showcase your potential to grow within the Admissions department or into other areas of Centered Health.
• Join a close-knit, family-like company in a healthy culture in which mental well-being is highly valued for clients as well as employees.

This hourly position starts at $23 - $28 per hour, depending on your experience, plus a monthly incentive.

Your Qualifications

To be a good fit for the Admissions Advisor opportunity, you will have:

• A high school diploma or GED required
• 3+ years of mental health or hospital admissions experience required; 5+ years of experience preferred
• 3+ years of pre-admission assessment experiencerequired; 5+ years of experience preferred
• 3+ years of experience managing clinician-based referrals and clinician engagement required
• 3+ years of experience reviewing and speaking to private insurance and other financial obligations, with high proficiency with out-of-network services required
• Ability to work in a fast-paced environment with effective time management and prioritization skills
• Proficiency in SalesForce and EMR software, preferably KIPU, required
• Bilingual Spanish and English is highly preferred

You’ll work onsite at our Culver City offices, which are convenient to the 405 freeway, Monday through Friday from 9 to 5:30. We’ll look to you to be flexible about working occasional overtime.

The Job

Reporting to the Admissions Supervisor, you will coordinate admissions for all incoming and potential clients, and answer all of their questions throughout the admissions process. This will include ensuring a match between the potential client’s needs and the various Centered Health facilities, services and programs.

You also will act as a liaison between the client and the facility they will be admitted to, ensuring the client is well-versed in the rules of the program and treatment expectations. The position requires strong written and verbal communication skills as you will be in constant contact with the client and the client’s family and/or guardians.

About Us

Welcome to Centered Health. Our mission is to provide healing resources for all ages, battling mental health, substance abuse, and eating disorders. Our diverse network of behavioral health treatment centers ensures that clients receive individualized comprehensive care in the most appropriate setting. We look for team members who can grow, think, dream, create, and push the model of healthcare forward. We value achievers, leaders, and visionaries. Our goal is to value the skills each person brings and provide an environment that embraces diversity and rewards imagination and service delivery.

EOE/AA/M/F/Vets/Disabled