Manager, HR (Austin, TX)

MTM, Inc.; Austin (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit is seeking a Manager, HR (Austin) to support our Austin, TX South Base facility. You will handle labor relations, gather documentation for policy development, investigations, and negotiations, and guide the Austin HR team on-site daily.

Requirements include a Bachelor’s in HR or related field, 3+ years in HR/Employee Relations, and 2+ years in a union environment. Strong policy knowledge and excellent communication are essential for this role.

Qualifications

• High school diploma or GED.
• Bachelor’s degree in HR or related field, or equivalent work experience.
• 3+ years’ experience in Human Resources/ Employee Relations or similar role.
• 2+ years’ experience in a Union setting; strong knowledge of HR policies/procedures and employment laws.

Responsibilities

• Provide day-to-day guidance and developmental support to the Austin HR team.
• Handle labor relations and HR inquiries; refer complex matters to management.
• Track information requests, hearings, and grievance timelines to ensure contract compliance.
• Serve as initial contact for intake and assessment of employee complaints.
• Conduct interviews and gather information for employee relations matters requiring further investigation.
• Assist with recordkeeping related to hiring, termination, and promotions, incl. EEO and diversity initiatives.
• Maintain up-to-date knowledge of policies, employment law, and HR practices.
• Collect data to assess cost and policy implications of negotiations and disputes.
• Coordinate meetings between Union Officials, Employees, and Leadership.
• Organize and maintain all CBAs, arbitration decisions, and related docs.

Skills

Labor relations

Employee relations

HR policy knowledge

Interviews & investigations

Recordkeeping

Communication skills

Organizational skills

Project management

Conflict resolution

Education

Bachelor’s degree in HR or related field

High School Diploma or GED

Job description

Make a Difference

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

What will your job look like?

The Manager, HR (Austin) will support the organization’s vision and goals by providing direct support to our Austin, TX South Base facility. The Manager, HR (Austin) will provide direct support with labor relations and human resources matters, gathering, collecting, and maintaining documentation and records required for contract and policy development, investigations, and negotiations.

This position will be on site daily in our Austin, Texas location

What you’ll do:

• Provide day-to-day guidance, hands-on support, and developmental guidance to the Austin HR team
• Handle all labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refer complex matters to appropriate management staff
• Track all information requests, hearing, and grievance timelines from initiation to completion to ensure adherence to contract requirements
• Serve as the initial contact and liaison for intake and assessment of employee complaints
• Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; inform appropriate HR staff when additional investigation is required
• Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives
• Maintain up-to-date knowledge of company policies, employment law, and common HR practices
• Collect information and data to assess cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances
• Conduct surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations; collect information and report results to Sr. HR Manager or Vice President of HR
• Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources
• Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations
• Coordinate meetings between Union Officials, Employees, and Leadership
• Organize and maintain all CBA’s, arbitration decisions, and any other related documentation
• Perform other duties as assigned

What you’ll need:

Experience, Education & Certifications:

• High School Diploma or GED
• Bachelor’s Degree in Human Resources or related field, or equivalent work experience
• 3+ years’ experience in Human Resources/ Employee Relations or similar role
• 2+ years’ experience in a Union setting requiredStrong knowledge of human resources policies/procedures and knowledge of local, state, and federal employment/labor laws

Skills:

• Knowledge of and ability to understand and apply federal and state employment laws (e.g., EEO, OSHA, FMLA, FLSA)
• Ability to handle a high level of sensitive and confidential matters tactfully and professionally
• Strong organizational skills and ability to manage multiple projects simultaneously
• Ability to work well under pressure and in stressful situations within a fast-paced environment
• Ability to work independently and collaboratively with others to achieve defined goals, handle inquiries, and resolve issues within a timely and constructive manner
• Consultative and customer service orientation with all levels of employees
• Demonstrated experience and skill in conducting workplace investigations, analyzing information in relation to the relevant employment laws, collective bargaining agreements, trends, policies, and procedures, and use sound judgment to draw valid conclusions and/or recommendations
• Ability to maintain effective working relationships at all levels of employees and both internal and external stakeholders
• Excellent presentation skills
• Effective communication skills
• Coaching effectiveness
• Detail oriented

Even Better If You Have:

• SHRM certification, preferred
• Experience working in the Transit industry preferred

What’s in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Salary Min: $85,000

Salary Max: $125,000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.