Manager, HR (Austin, TX)

mtminc; Austin (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with a company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit in Austin, TX is seeking an on-site Manager, HR (Austin) to support the organization's vision by providing direct HR and labor relations support for our Austin South Base facility. You will handle policy guidance, records, investigations, and negotiations to ensure contract compliance.

The role requires 3+ years HR/employee relations experience, 2+ years in a union setting, and strong knowledge of employment laws.

Qualifications

• High School Diploma or GED
• Bachelor's Degree in Human Resources or related field, or equivalent work experience
• 3+ years' experience in Human Resources/ Employee Relations or similar role
• 2+ years' experience in a Union setting required
• Strong knowledge of human resources policies/procedures and knowledge of local, state, and federal employment/labor laws

Responsibilities

• Provide day-to-day guidance, hands-on support, and developmental guidance to the Austin HR team
• Handle all labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refer complex matters to appropriate management staff
• Track all information requests, hearing, and grievance timelines from initiation to completion to ensure adherence to contract requirements
• Serve as the initial contact and liaison for intake and assessment of employee complaints
• Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; inform appropriate HR staff when additional investigation is required
• Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to EEO, affirmative action, and diversity initiatives
• Maintain up-to-date knowledge of company policies, employment law, and common HR practices
• Collect information and data to assess cost and policy implications of negotiations and disputes.
• Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources
• Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations
• Coordinate meetings between Union Officials, Employees, and Leadership
• Organize and maintain all CBA's, arbitration decisions, and any other related documentation
• Perform other duties as assigned

Skills

Labor relations

HR policies

Employee relations

Union relations

Investigation skills

Employment law (EEO, FMLA, FLSA)

Communication skills

Coaching

Education

Bachelor's Degree in Human Resources or related field

SHRM Certification

Job description

Make a Difference

At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

What will your job look like?

The Manager, HR (Austin) will support the organization's vision and goals by providing direct support to our Austin, TX South Base facility. The Manager, HR (Austin) will provide direct support with labor relations and human resources matters, gathering, collecting, and maintaining documentation and records required for contract and policy development, investigations, and negotiations.

This position will be on site daily in our Austin, Texas location

What you'll do:

• Provide day-to-day guidance, hands‑on support, and developmental guidance to the Austin HR team
• Handle all labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refer complex matters to appropriate management staff
• Track all information requests, hearing, and grievance timelines from initiation to completion to ensure adherence to contract requirements
• Serve as the initial contact and liaison for intake and assessment of employee complaints
• Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; inform appropriate HR staff when additional investigation is required
• Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives
• Maintain up-to-date knowledge of company policies, employment law, and common HR practices
• Collect information and data to assess cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances
• Conduct surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations; collect information and report results to Sr. HR Manager or Vice President of HRMaintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources
• Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations
• Coordinate meetings between Union Officials, Employees, and Leadership
• Organize and maintain all CBA's, arbitration decisions, and any other related documentation
• Perform other duties as assigned

What you'll need:

Experience, Education & Certifications:

• High School Diploma or GED
• Bachelor's Degree in Human Resources or related field, or equivalent work experience
• 3+ years' experience in Human Resources/ Employee Relations or similar role
• 2+ years' experience in a Union setting required
• Strong knowledge of human resources policies/procedures and knowledge of local, state, and federal employment/labor laws

Skills:

• Knowledge of and ability to understand and apply federal and state employment laws (e.g., EEO, OSHA, FMLA, FLSA)
• Ability to handle a high level of sensitive and confidential matters tactfully and professionally
• Strong organizational skills and ability to manage multiple projects simultaneously
• Ability to work well under pressure and in stressful situations within a fast-paced environment
• Ability to work independently and collaboratively with others to achieve defined goals, handle inquiries, and resolve issues within a timely and constructive manner
• Consultative and customer service orientation with all levels of employees
• Demonstrated experience and skill in conducting workplace investigations, analyzing information in relation to the relevant employment laws, collective bargaining agreements, trends, policies, and procedures, and use sound judgment to draw valid conclusions and/or recommendations
• Ability to maintain effective working relationships at all levels of employees and both internal and external stakeholders
• Excellent presentation skills
• Effective communication skills
• Coaching effectiveness
• Detail oriented

Even Better If You Have:

• SHRM certification, preferred
• Experience working in the Transit industry preferred

What's in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Salary Min: $85,000

Salary Max: $125,000

This information reflects the base salary pay range for this job based on current national market data. Ra