Manager, Hospitality Services - Campus Dining Services

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

University benefits

Job summary

The University of Missouri-Columbia, through Mizzou Dining Services, seeks a Manager II Hospitality Services to oversee residential dining, cafés, catering, and related operations on campus. You will manage staff, payroll, training, and vendor programs to deliver high-quality, safe, and economical dining experiences.

Varied shifts and a chance to lead a large campus dining program with opportunities for professional growth and a strong benefits package are available.

Qualifications

• Bachelor's degree or equivalent with 4+ years of experience in related dining operations.
• Experience in college/university dining preferred.
• Serv-Safe Certification preferred.

Responsibilities

• Manage the operational, financial, and personnel activities of dining operations.
• Ensure adherence to procedures and provide safe, cost-effective, high-quality food service.
• Administer the food production system and supervise inventory and supplies.
• Plan, schedule, and supervise work of staff.
• Maintain payroll and attendance records for staff.
• Coordinate training and professional development for staff.
• Analyze unit operations for quality, revenue, and cost control.
• Respond to customer needs and develop service plans.
• Perform additional duties as assigned.

Skills

Food service experience

Retail dining experience

Serv-Safe Certification

Education

Bachelor's degree or equivalent

Job description

• Manage the operational, financial, and personnel activities of one or more residential dining facility, restaurant, retail store, catering and/or snack bar operation.


• Manage operational activities to ensure adherence to procedures and the timely, cost-effective, safe, and high-quality food production and service to customers.


• Administer the computerized food production system to ensure food supplies are adequate and efficiently used. Supervise the order of food, products, and supplies, as needed.


• Plan, schedule, assign, and supervise work of professional and support staff.


• Maintain, review, approve and/or process employee payroll and attendance records.


• Develop, provide and/or coordinate training and professional development opportunities for all assigned staff in a variety of areas such as food preparation, customer service, sanitation, health, new employee orientation, fire, and security and safety standards.


• Analyze unit operations to ensure maximum effectiveness and compliance with departmental objectives (e.g., quality assurance, product and service offerings, vendor programs, revenue, and expenses).


• Continually evaluate customer needs; develop and implement plans for meeting customer needs.


• Additional responsibilities as assigned.

Hiring Department

Campus Dining Services.

Job Description

• Manage the operational, financial, and personnel activities of one or more residential dining facility, restaurant, retail store, catering and/or snack bar operation.


• Manage operational activities to ensure adherence to procedures and the timely, cost-effective, safe, and high-quality food production and service to customers.


• Administer the computerized food production system to ensure food supplies are adequate and efficiently used. Supervise the order of food, products, and supplies, as needed.


• Plan, schedule, assign, and supervise work of professional and support staff.


• Maintain, review, approve and/or process employee payroll and attendance records.


• Develop, provide and/or coordinate training and professional development opportunities for all assigned staff in a variety of areas such as food preparation, customer service, sanitation, health, new employee orientation, fire, and security and safety standards.


• Analyze unit operations to ensure maximum effectiveness and compliance with departmental objectives (e.g., quality assurance, product and service offerings, vendor programs, revenue, and expenses).


• Continually evaluate customer needs; develop and implement plans for meeting customer needs.


• Additional responsibilities as assigned.

Shift

Varied days and times, including weekends.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Quantity food service experience and/or retail dining experience, preferably in college and university dining. Serv-Safe Certification is preferred.

Anticipated Hiring Range

Salary Range: $62,000 - $72,000 per year

Grade: GGS 011

University Title: Manager II Hospitality Services.

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR

Sponsorship Information

Employment visa sponsorship is not available for this position.

Other Information

At Mizzou Dining Services, we are dedicated to providing high-quality, nutritious, and a variety of dining options that fuel the University of Missouri community. Our team is committed to delivering exceptional customer service, fostering a welcoming environment, and supporting the university’s mission of excellence.

We operate a variety of dining locations across campus, including residential dining halls, retail food outlets, coffee shops, and catering services. Whether serving a quick bite or a full-course meal, we take pride in creating enjoyable dining experiences for students, faculty, staff, and visitors.

Join our team and become part of a dynamic, fast-paced environment where teamwork, growth, and a passion for great food come together!

Community Information

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours’ drive from St. Louis and Kansas City, Columbia is Boone County’s largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.