Temporary Manager – Campus Dining Services

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 61,000 - 72,000; Full time

Job summary

University of Missouri in Missouri seeks a Manager II Hospitality Services to oversee residential dining facilities, retail, catering, and related food service operations. You will manage staff, payroll, and ensure high-quality service across multiple locations.

The role requires a Bachelor's degree and 4+ years in a similar setting, with emphasis on cost control, safety, and customer satisfaction. This is a full-time position within Campus Dining Services, with varied shifts and comprehensive

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• At least 4 years of experience in a comparable role.
• Experience supervising staff in dining/food service is preferred.

Responsibilities

• Manage operational, financial, and personnel activities of one or more dining operations.
• Ensure adherence to procedures and provide high-quality food production and service.
• Administer food production systems to ensure adequate supplies and efficient use.
• Plan, schedule, assign, and supervise work of staff.
• Maintain payroll and attendance records.
• Coordinate training and professional development for staff.
• Analyze unit operations for effectiveness and budget adherence.
• Evaluate customer needs and implement improvement plans.
• Handle additional responsibilities as assigned.

Education

Bachelor's degree or equivalent

4+ years experience

Job description

• Manage the operational, financial, and personnel activities of one or more residential dining facility, restaurant, retail store, catering and/or snack bar operation.
• Manage operational activities to ensure adherence to procedures and the timely, cost-effective, safe, and high-quality food production and service to customers.
• Administer the computerized food production system to ensure food supplies are adequate and efficiently used. Supervise the order of food, products, and supplies, as needed.
• Plan, schedule, assign, and supervise work of professional and support staff.
• Maintain, review, approve and/or process employee payroll and attendance records.
• Develop, provide and/or coordinate training and professional development opportunities for all assigned staff in a variety of areas such as food preparation, customer service, sanitation, health, new employee orientation, fire, and security and safety standards.
• Analyze unit operations to ensure maximum effectiveness and compliance with departmental objectives (e.g., quality assurance, product and service offerings, vendor programs, revenue, and expenses).
• Continually evaluate customer needs; develop and implement plans for meeting customer needs.
• Additional responsibilities as assigned.

Hiring Department

Campus Dining Services

Job Description

• Manage the operational, financial, and personnel activities of one or more residential dining facility, restaurant, retail store, catering and/or snack bar operation.
• Manage operational activities to ensure adherence to procedures and the timely, cost-effective, safe, and high-quality food production and service to customers.
• Administer the computerized food production system to ensure food supplies are adequate and efficiently used. Supervise the order of food, products, and supplies, as needed.
• Plan, schedule, assign, and supervise work of professional and support staff.
• Maintain, review, approve and/or process employee payroll and attendance records.
• Develop, provide and/or coordinate training and professional development opportunities for all assigned staff in a variety of areas such as food preparation, customer service, sanitation, health, new employee orientation, fire, and security and safety standards.
• Analyze unit operations to ensure maximum effectiveness and compliance with departmental objectives (e.g., quality assurance, product and service offerings, vendor programs, revenue, and expenses).
• Continually evaluate customer needs; develop and implement plans for meeting customer needs.
• Additional responsibilities as assigned.

Shift

Varied days and times including weekends

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Quantity food service experience and/or retail dining experience, preferably in college and university dining. Serv-Safe Certification is preferred.

Anticipated Hiring Range

Salary Range: $60,944 - $72,000 annually

Grade

GGS-011

University Title

Manager II Hospitality Services

Internal Applicants

Internal applicants can determine their University title by accessing their Talent Profile tile in myHR

Sponsorship Information

Employment visa sponsorship is not available for this position.

Other Information

At Mizzou Dining Services, we are dedicated to providing high-quality, nutritious, and a variety of dining options that fuel the University of Missouri community. Our team is committed to delivering exceptional customer service, fostering a welcoming environment, and supporting the university’s mission of excellence.

We operate a variety of dining locations across campus, including residential dining halls, retail food outlets, coffee shops, and catering services. Whether serving a quick bite or a full-course meal, we take pride in creating enjoyable dining experiences for students, faculty, staff, and visitors.

Join our team and become part of a dynamic, fast-paced environment where teamwork, growth, and a passion for great food come together!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

ADA Accommodation Contact

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.