Assistant Manager - Campus Dining Services

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 54,000 - 56,000; Full time

Job summary

University of Missouri-Columbia's Campus Dining Services seeks an Assistant Manager Hospitality Services to direct daily operations of a college residential dining and retail outlets, ensuring high-quality, safe, and cost-efficient food production and service. The role supervises staff, optimizes inventory and merchandising, and contributes to strategic planning, budget, and customer service objectives.

Normal schedule with occasional evenings/weekends; Bachelor's degree and 2 years' experience

Qualifications

• Bachelor's degree or equivalent with at least 2 years’ relevant operations experience.
• ServSafe Certification preferred.

Responsibilities

• Direct daily operations of a college residential dining or retail facility.
• Supervise staff, including students and full-time employees.
• Manage inventory, purchasing, pricing, merchandising, marketing, and selling products to maximize sales.

Skills

Staff supervision

Operations management

Customer service

Budgeting

Education

Bachelor's degree or equivalent

Job description

Job Description

Assist in directing the daily operations in a unique and dynamic college residential dining or retail facility. Assist in effectively directing the operation of assigned outlets to ensure that all designated procedures are followed and standards are met, resulting in fast, high-quality, safe, and cost-efficient food production and service to customers. Assist in supervising activities of assigned staff, including student and full-time employees. Assist in administering systems for inventorying, purchasing, pricing, producing, displaying, merchandising, marketing, advertising, promoting, and selling products and merchandise, making the most efficient and effective use of resources while maximizing sales and making a profit. Assist in meeting the department’s customer service objectives by constantly analyzing unit operations to ensure maximum effectiveness and compliance with departmental and branded outlet objectives.

Hiring Department

Campus Dining Services

Job Description

Assist in directing the daily operations in a unique and dynamic college residential dining or retail facility. Assist in effectively directing the operation of assigned outlets to ensure that all designated procedures are followed and standards are met, resulting in fast, high-quality, safe, and cost-efficient food production and service to customers. Assist in supervising activities of assigned staff, including student and full-time employees. Assist in administering systems for inventorying, purchasing, pricing, producing, displaying, merchandising, marketing, advertising, promoting, and selling products and merchandise, making the most efficient and effective use of resources while maximizing sales and making a profit. Assist in meeting the department’s customer service objectives by constantly analyzing unit operations to ensure maximum effectiveness and compliance with departmental and branded outlet objectives.

Assist in the strategic planning process for the department; assist in the development, implementation, and evaluation of departmental policies, procedures, standards, goals, objectives, budget, and marketing/public relations activities; participate in departmental and campus-wide special project activities. Assist in communicating effectively and efficiently with customers, staff, University and community groups, branded company personnel, and vendor representatives. Participate in on-going training activities; assist in supervising students in courses that use the facilities as classrooms and interns/trainees; perform other duties as assigned.

Shift

Normal scheduled hours are Monday through Friday 7:00 am to 4:00 pm with occasional evenings and weekends.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

ServSafe Certification

Anticipated Hiring Range

Salary Range: $53,976 - $56,000 Annually

Grade: GGS 09E

University Title: Assistant Manager Hospitality Services.

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Other Information

At Mizzou Dining Services, we are dedicated to providing high-quality, nutritious, and a variety of dining options that fuel the University of Missouri community. Our team is committed to delivering exceptional customer service, fostering a welcoming environment, and supporting the university’s mission of excellence. We operate a variety of dining locations across campus, including residential dining halls, retail food outlets, coffee shops, and catering services. Whether serving a quick bite or a full-course meal, we take pride in creating enjoyable dining experiences for students, faculty, staff, and visitors. Join our team and become part of a dynamic, fast-paced environment where teamwork, growth, and a passion for great food come together!

Community Information

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours’ drive from St. Louis and Kansas City, Columbia is Boone County’s largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.