Manager, Hospitality Services - Campus Dining Services

University of Missouri - Columbia; Columbia Township (MO); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

University benefits

Job summary

University of Missouri - Columbia manages diverse dining facilities, including residential dining halls, retail outlets, coffee shops, and catering services. The role leads operational, financial, and personnel activities, ensuring high-quality food production, safe service, and efficient use of supplies.

Minimum qualifications include a Bachelor's degree or equivalent with at least 4 years of experience; Serv-Safe Certification is preferred.

Qualifications

• A Bachelor's degree or equivalent combination of education and experience.
• At least 4 years of relevant experience.
• Serv-Safe Certification is preferred.

Responsibilities

• Oversee operational, financial, and personnel activities for one or more dining facilities.
• Ensure adherence to procedures and provide safe, high-quality food production and service.
• Administer payroll and attendance records for staff.
• Plan, schedule, and supervise work of staff.
• Develop training and professional development for staff.
• Monitor customer needs and adjust offerings to meet them.

Education

Bachelor's degree or equivalent

Serv-Safe Certification

Job description

Hiring Department

Campus Dining Services.

Job Description

• Manage the operational, financial, and personnel activities ofone or more residential dining facility, restaurant, retail store,catering and/or snack bar operation.
• Manage operational activities to ensure adherence to proceduresand the timely, cost-effective, safe, and high-quality foodproduction and service to customers.
• Administer the computerized food production system to ensure foodsupplies are adequate and efficiently used. Supervise the order offood, products, and supplies, as needed.
• Plan, schedule, assign, and supervise work of professional andsupport staff.
• Maintain, review, approve and/or process employee payroll andattendance records.
• Develop, provide and/or coordinate training and professionaldevelopment opportunities for all assigned staff in a variety ofareas such as food preparation, customer service, sanitation,health, new employee orientation, fire, and security and safetystandards.
• Analyze unit operations to ensure maximum effectiveness andcompliance with departmental objectives (e.g., quality assurance,product and service offerings, vendor programs, revenue, andexpenses).
• Continually evaluate customer needs; develop and implement plansfor meeting customer needs.
• Additional responsibilities as assigned.

Shift

Varied days and times, including weekends.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education andexperience and at least 4 years of experience from which comparableknowledge and skills can be acquired is necessary.

Preferred Qualifications

Quantity food service experience and/or retail dining experience,preferably in college and university dining. Serv-SafeCertification is preferred.

Anticipated Hiring Range

Salary Range: $62,000 - $72,000 per year

Grade: GGS 011

University Title: Manager II Hospitality Services.

Internal applicants can determine their University title byaccessing the Talent Profile tile in myHR

Sponsorship Information

Employment visa sponsorship is not available for thisposition.

Other Information

At Mizzou Dining Services, we are dedicated to providinghigh-quality, nutritious, and a variety of dining options that fuelthe University of Missouri community. Our team is committed todelivering exceptional customer service, fostering a welcomingenvironment, and supporting the university’s mission ofexcellence.

We operate a variety of dining locations across campus, includingresidential dining halls, retail food outlets, coffee shops, andcatering services. Whether serving a quick bite or a full-coursemeal, we take pride in creating enjoyable dining experiences forstudents, faculty, staff, and visitors.

Join our team and become part of a dynamic, fast-paced environmentwhere teamwork, growth, and a passion for great food cometogether!

Community Information

Columbia offers small-town friendliness with big city features anda high quality of life for people of all ages and interests.Founded on education and known as an ideal college town, itslocation also makes it an attractive spot for businesses andtravelers. Located on Interstate 70 and U.S. Highway 63, Columbiais right in the middle of the state and the nation. Just a couplehours’ drive from St. Louis and Kansas City, Columbia is BooneCounty’s largest population center offering big-city culture,activities, and resources with a low cost of living. Columbia ishome to a variety of restaurants and entertainment venues and hostsmore than a dozen festivals each year. If you want to grow yourcareer, continue your education, raise a family, and retire,Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of yourtotal compensation, the University offers a comprehensive benefitspackage, including medical, dental and vision plans, retirement,paid time off, short- and long-term disability, paid parentalleave, paid caregiver leave, and educational fee discounts for allfour UM System campuses. For additional information on Universitybenefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director ofAccessibility and ADA at 573-884-7278.